Product Quality Engineer

  • Location:
    Bangalore, Karnataka, India
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
  • Job Id

What you’ll do:

-          You will be provided the opportunity to manage end-to-end product quality, in all its characteristics and through all lifecycle phases.

-          Develop and manage Quality Plans for new product introductions.

-          Monitor customer satisfaction and product field quality.

-          Perform quality data analysis to detect trends and initiate closed loop corrective action

-          Manage customer quality complaints.

-          Initiate and follow-up on failure analyses for root-cause identification.

-          Drive closed loop corrective actions with our manufacturers, development engineers and suppliers.


Who you’ll work with:

Our team drives Quality Planning through the New Product Introduction phase and Quality Improvement programs during the sustaining phase.  Therefore:

-          We closely work together with Development Engineering (both HW and SW), Component Engineering, Manufacturing Engineering and Product Operations. 

-          We connect to customer facing teams such as Account Management and Services.


Who you are:

Quality is your passion; you believe that you can play a significant role in establishing and maintaining a high level of customer satisfaction.

You are able to work in teams and communicate complex technical details to different stakeholders.


Required skillset:

-          Bachelor- or Master degree in Electronics or Industrial Engineering is preferred.

-          Knowledge of basic Internet Technology concepts (preferred CCENT/CCNA certified)

-          Be a team player but also be able to work independently.

-          Professional experience with Quality Management Systems.

-          Professional experience in electronics design, manufacturing assembly and –test technologies.

-          Six-Sigma Green or Black belt certification is an important asset.

-          Professional experience with Data Analytics and associated tools.

-          Professional experience with Software Quality Management Systems.

Why Cisco:

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.


We are Cisco

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