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Product Specialist - Telecommute

UnitedHealth Group

Cypress, CA
Job Code:
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Job Details

752346 Product Specialist Telecommute

Product Specialist - Telecommute (752346)

Position Description

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

The UnitedHealthcare Retiree Solutions (URS) Product Team is looking for a Product Specialist to help support our Connector Model offering. This position will help us make health care work better by assisting in the design, development, and management of new and existing products. In this role you will focus on influencing changes to our product portfolio to improve our competitive position and optimize product performance. You will work with client management, sales, and other teams across the organization to support product development and respond to product inquiries. 

It’s a fast-paced environment, focused on identifying value to challenging business problems.  We are looking for someone who is passionate about asking and answering questions, comfortable working with incomplete information and across business lanes and segments.  It is critical to have exceptional communication skills and the ability to make complex concepts simple and easy to understand. 
Join the best team in the industry and help make a difference while working with highly-engaged colleagues!

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
  • Document product offerings and rules for sales and operational areas
  • Participate in large cross-functional projects and respond to internal inquiries about product offerings and capabilities
  • Drive process improvements and new product development to promote growth and improved customer satisfaction
  • Participate in operational readiness calls, provide input and offer solutions to product-related issues
  • Collaborate with key business partners
  • Develop training content and deliver training sessions
  • Update Policies & Procedures
  • Conduct proposal database review and provide updates
  • Update, maintain and help design marketing materials
  • Review member and group materials templates to ensure they accurately reflect benefits and programs
  • Work with Customer Service on updating job aids
  • Review Centers for Medicare and Medicaid Services updates, guidance and notifications and outline the impact to our business
Required Qualifications:
  • Bachelor’s degree or equivalent experience
  • 3+ years of marketing, product or project management experience or equivalent within a matrix organization
  • Intermediate Excel, Access and PowerPoint skills

Preferred Qualifications:

  • Excellent verbal and written communications skills and an ability to simply translate findings into actionable recommendations for a variety of audiences
  • Exceptional ability to drive results through strong collaborating and influencing skills across all business segments and geographies
  • Experience  working across business lanes
  • Experience working closely with clients, clinicians, and other business leaders
  • Demonstrated ability to manage and prioritize deliverables
  • Proven organizational skills with ability to be flexible and work with ambiguity 
  • Experience preparing and conducting trainings, preparing communication, and curriculum development
  • Experience working under tight deadlines
  • Strong business and problem solving skills
  • Healthcare or exchange experience or equivalent
  • Experience in Regulatory Filing Processes and/or Benefit setup/claims systems


Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number752346
  • Job TitleProduct Specialist - Telecommute
  • Job FamilyProduct
  • Business SegmentEmployer and Individual

Job Location Information

  • Cypress, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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