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Production Operation Team Lead

Cox Automotive


Location:
Sacramento, CA
Date:
12/14/2017
2017-12-142018-01-13
Job Code:
1717823
Cox Automotive
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Job Details

Company Cox Automotive
Title: Production Operation Team Lead
JobID: 1717823
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time

Description

Job summary:
Under minimal supervision, the team lead is responsible for maintaining a constant flow of work in the Scan/Verify department ensuring all agents are utilized in the most efficient manner to meet or exceed service level agreements. He/She is responsible for ensuring batches are scanned and verified within the system and/or client priority.  He/She is responsible for providing training to new hires within the department.
Essential job functions:
  • Ensure batches are scanned and verified utilizing provided software.
  • Maintain workload balance between scanning and verifying to ensure client SLA’s are met.
  • Send daily priority list to external vendors.
  • Ensure equipment is maintained daily.
  • Provide backup support where needed most.
  • Evaluate and assign tasks throughout shift.
  • Monitor system queues.
  • Enter all errors into the error tracking log.
  • Provide training to new agents.
  • Escalate any system issues immediately to IT or Supervisor.
  • Other duties as assigned by management.

Qualifications

Minimum requirements:
  • High School diploma or equivalent.
  • Ability to work effectively in a fast paced production environment.
  • Able to type 40 wpm or higher with 99.6% accuracy.
  • Attention to detail.
  • Ability to communicate effectively.
  • Knowledge of state abbreviations.
  • Previous data entry experiences a plus.
  • Kofax experience a plus.
  • Experience with Microsoft Office applications.
Abilities required:
  • Ability to sit 80% of the work day.
  • Moderate noise level from scanners.
  • Ability to lift up to 30 lbs.
 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
 


About Cox Automotive
 
Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit http://www.coxautoinc.com/.
 
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.


Organization: Cox Automotive

Primary Location: US-CA-Sacramento-9750 Goethe Rd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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