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Professional Medical Rep


Bloemfontein, FS
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Job Details

**Professional Medical** **Representative**

**Job Purpose:**

Responsible for maximizing the sales and exceeding targets for a given portfolio of products through the different sales & promotion activities within a certain geographic territory.

**Key Accountabilities**

**Product Promotion & Sales:**

+ Promote products to designated customers in order to achieve territory plan objectives

+ Implement value added programs across the territory

+ Effective selling skills.

+ Achievement of territory Sales Targets.

+ Market Share growth

+ Achievement of activity objectives.

+ Effective promotional meetings.

+ Visiting physicians to promote Pfizer products

+ Distributing product marketing literature to HCP.

+ Providing approved information to HCP on Pfizer products, e.g. proper medical usage, dosage amounts and side effects.

+ Reporting visits and other activities using MI.

**Customer Relations:**

+ Build relationships with target customers to enhance territory knowledge to gain product endorsement to generate sales.

+ Ensure that accurate, timely and relevant customer knowledge is captured and shared with colleagues using agreed processes e.g. electronic customer management systems

+ Segment and target high potential customers

+ Customer rapport.

+ Coverage and frequency ( on high potential customers )

+ Maintain a list of up to date target customers

+ Up to date customer records.

+ Up to date customer database

+ High level of customer service e.g. timely response to telephone calls, letters and general requests from customers.

+ Access with 'hard to see' customers

+ Customer plans for KOLs on territory

+ Visiting physicians with focus on target KOL and selected physicians in a given geography to promote Pfizer products and build strong relationship with them.

+ Providing feedback to sales management on customer requests, responses to promotions and product access and competitive activities.

**Territory Planning & Management:**

+ Diagnosis of situation of territory e.g. local market drivers and initiatives leading to subsequent design and implementation of territory action plan to achieve business objectives.

+ Develop and execute territory business plan.

+ Production of workable territory action plan with objectives.

+ Territory plan implemented/updated as necessary.

+ Achievement of objectives outlined in plan.

+ Demonstration that territory knowledge has been acted on.

+ Territory team plans effectively link to geographical team plan for relevant promoted products.

+ Preparing Plan for his/ her territory and products.

+ Presenting reports according to Sales Manager recommendations and market needs.

+ Planning and organizing regular value added programs.

+ Organizing AV activities.

**Market Intelligence:**

+ Feedback to Team, Head Office and Manager of relevant competitor activity or local issues to ensure appropriate action can be taken.

+ Competitor knowledge/activities and products, campaigns - key issues identified and fed back.

+ Local situations are known e.g. formularies, budgets, funding, and new development.

+ Territory sales analysis

+ Attending regular sales meetings with SM, general meetings and cycle meetings.

+ Capture and feedback on market intelligence


+ Liaise with territory team members to share information, motivate and support team members and therefore contribute to the generation and delivery of the territory plan.

+ Team rapport.

+ Achievement of shared territory plan objectives.

+ Feedback - team members and manager (giving & receiving).

+ Effective communication.

+ Sharing of appropriate information.

+ Good territory management e.g. sharing/exchanging meetings and appointments.

+ Attend team meetings

+ Share customer / territory information with colleagues

**Administrative Systems:**

+ Ensure territory and administrative systems/processes are maintained and updated to ensure an accurate record of territory is available at all times.

+ Knowledgeable and able to work to the Pfizer compliance standards

+ Accurate, timely reports.

+ Expenses submitted on time.

+ Diary planned.

+ Up to date territory records.

+ Computer literacy e.g. MI

+ Adherence to MAPP and Pfizer SOPs

+ Timely update of records and systems

+ Produce reports - as requested by SM

+ Pfizer policies - 100% compliance

+ Understand and work to SOPs

**Self Development:**

+ Proactively implement/update personal development plans in order to develop self further within current role

+ Development of skills, knowledge and competency.

+ Receive and act on feedback from team members, trainer, and managers.

+ Learning clinical papers, new sales materials and keeping up to date with relevant disease knowledge

+ PDP in place

+ Actively seek feedback

+ Develop, own and implement PDP

**Additional Assignments:**

+ As agreed with line manager, undertake additional assignments, ensuring objectives are met and outputs delivered to the brief given

+ Feedback from project stakeholders

+ Delivery on project deliverables

+ Dependent on project and capability of colleague

**Skills, Knowledge, Qualifications and Experience:**

+ Medical or Pharmaceutical education background.

+ Promoted product knowledge.

+ Knowledge of relevant therapeutic areas and competitor.

+ Company information systems.

+ Effective selling and presentation skills

+ Basic Computer ability - e.g. Excel / PowerPoint /WORD/ FF SFA Tool usage

+ Working knowledge of healthcare environment and customer types.


+ Functional / Technical Skills

+ Acts Decisively

+ Seizes Accountability

+ Grows Self

+ Change Agile

+ Self Awareness

+ Commits to " One Pfizer"

+ Peer Relationships


+ Relevant Bachelors degree

+ Valid driver's license

+ **A minimum of 3 years experience in the pharmaceutical industry**

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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