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Professional Medical Rep

Pfizer


Location:
Bloemfontein, FS
Date:
04/06/2018
2018-04-062018-05-07
Pfizer
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Job Details

**Professional Medical** **Representative**







**Job Purpose:**



Responsible for maximizing the sales and exceeding targets for a given portfolio of products through the different sales & promotion activities within a certain geographic territory.







**Key Accountabilities**







**Product Promotion & Sales:**







+ Promote products to designated customers in order to achieve territory plan objectives



+ Implement value added programs across the territory



+ Effective selling skills.



+ Achievement of territory Sales Targets.



+ Market Share growth



+ Achievement of activity objectives.



+ Effective promotional meetings.







+ Visiting physicians to promote Pfizer products



+ Distributing product marketing literature to HCP.



+ Providing approved information to HCP on Pfizer products, e.g. proper medical usage, dosage amounts and side effects.



+ Reporting visits and other activities using MI.







**Customer Relations:**







+ Build relationships with target customers to enhance territory knowledge to gain product endorsement to generate sales.



+ Ensure that accurate, timely and relevant customer knowledge is captured and shared with colleagues using agreed processes e.g. electronic customer management systems



+ Segment and target high potential customers



+ Customer rapport.



+ Coverage and frequency ( on high potential customers )



+ Maintain a list of up to date target customers



+ Up to date customer records.



+ Up to date customer database



+ High level of customer service e.g. timely response to telephone calls, letters and general requests from customers.



+ Access with 'hard to see' customers



+ Customer plans for KOLs on territory



+ Visiting physicians with focus on target KOL and selected physicians in a given geography to promote Pfizer products and build strong relationship with them.



+ Providing feedback to sales management on customer requests, responses to promotions and product access and competitive activities.







**Territory Planning & Management:**







+ Diagnosis of situation of territory e.g. local market drivers and initiatives leading to subsequent design and implementation of territory action plan to achieve business objectives.



+ Develop and execute territory business plan.



+ Production of workable territory action plan with objectives.



+ Territory plan implemented/updated as necessary.



+ Achievement of objectives outlined in plan.



+ Demonstration that territory knowledge has been acted on.



+ Territory team plans effectively link to geographical team plan for relevant promoted products.



+ Preparing Plan for his/ her territory and products.



+ Presenting reports according to Sales Manager recommendations and market needs.



+ Planning and organizing regular value added programs.



+ Organizing AV activities.







**Market Intelligence:**







+ Feedback to Team, Head Office and Manager of relevant competitor activity or local issues to ensure appropriate action can be taken.



+ Competitor knowledge/activities and products, campaigns - key issues identified and fed back.



+ Local situations are known e.g. formularies, budgets, funding, and new development.



+ Territory sales analysis



+ Attending regular sales meetings with SM, general meetings and cycle meetings.



+ Capture and feedback on market intelligence







**Teamwork:**







+ Liaise with territory team members to share information, motivate and support team members and therefore contribute to the generation and delivery of the territory plan.



+ Team rapport.



+ Achievement of shared territory plan objectives.



+ Feedback - team members and manager (giving & receiving).



+ Effective communication.



+ Sharing of appropriate information.



+ Good territory management e.g. sharing/exchanging meetings and appointments.



+ Attend team meetings



+ Share customer / territory information with colleagues







**Administrative Systems:**







+ Ensure territory and administrative systems/processes are maintained and updated to ensure an accurate record of territory is available at all times.



+ Knowledgeable and able to work to the Pfizer compliance standards



+ Accurate, timely reports.



+ Expenses submitted on time.



+ Diary planned.



+ Up to date territory records.



+ Computer literacy e.g. MI



+ Adherence to MAPP and Pfizer SOPs



+ Timely update of records and systems



+ Produce reports - as requested by SM



+ Pfizer policies - 100% compliance



+ Understand and work to SOPs







**Self Development:**







+ Proactively implement/update personal development plans in order to develop self further within current role



+ Development of skills, knowledge and competency.



+ Receive and act on feedback from team members, trainer, and managers.



+ Learning clinical papers, new sales materials and keeping up to date with relevant disease knowledge



+ PDP in place



+ Actively seek feedback



+ Develop, own and implement PDP







**Additional Assignments:**







+ As agreed with line manager, undertake additional assignments, ensuring objectives are met and outputs delivered to the brief given



+ Feedback from project stakeholders



+ Delivery on project deliverables



+ Dependent on project and capability of colleague







**Skills, Knowledge, Qualifications and Experience:**







+ Medical or Pharmaceutical education background.



+ Promoted product knowledge.



+ Knowledge of relevant therapeutic areas and competitor.



+ Company information systems.



+ Effective selling and presentation skills



+ Basic Computer ability - e.g. Excel / PowerPoint /WORD/ FF SFA Tool usage



+ Working knowledge of healthcare environment and customer types.







**Competencies:**







+ Functional / Technical Skills



+ Acts Decisively



+ Seizes Accountability



+ Grows Self



+ Change Agile



+ Self Awareness



+ Commits to " One Pfizer"



+ Peer Relationships







**Qualifications:**







+ Relevant Bachelors degree



+ Valid driver's license



+ **A minimum of 3 years experience in the pharmaceutical industry**







Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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