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Program Coordinator - UHC E&I - Minnetonka, MN

UnitedHealth Group

Minnetonka, MN
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Job Details

749104 Program Coordinator UHC EI Minnetonka MN

Program Coordinator - UHC E&I - Minnetonka, MN (749104)

Position Description

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)


Use your program management and administration experience to support the Operational Excellence program, UnitedHealthcare's Lean Six Sigma program. This role reports to the Program Director and is the principal resource for coordinating and managing program support, communications, training and more. The candidate must be self-directed and creative, with the ability to build relationships with our business partners. As a key resource to others you must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills and the ability to always meet deadlines.



If you are located within an hour of the Minnetonka office, you will have the flexibility to telecommute* as you take on some tough challenges.



Primary Responsibilities:


  • Providing holistic program administration and support
    • Acting as the program’s primary point-of-contact; Managing the OpX mailbox, responding to inquiries and providing general support to the entirety of the OpX community
    • Partnering with the training team to identify, inform and enroll new candidates; Managing the certification processes
    • Supporting month end and ad-hoc reporting
    • Maintaining the project tracking tool, including user management and issue resolution
    • Supporting facilitated events, including shipping materials to site locations
    • Modernizing program materials, including revising existing and drafting new documents
  • Providing oversight and management of program communications
    • Partnering with the team and others to draft, edit and publish newsletters, articles, best practices, and other content across multiple mediums
    • Managing team and program websites, including SharePoint, The Hub and Hub Connect
  • Providing oversight of the financial benefit tracking process
    • Onboarding and acting as liaison with belts and Finance in evaluation and tracking of financial benefits
    • Managing unit cost and other financial process and documentation updates
  • Providing ad-hoc project management and analysis
  • Performing Business Segment Liaison (BSL) activities, as needed (e.g., onboarding new team members, hardware/software acquisition, etc.)

Required Qualifications:

  • 2+ years of experience in program and/or project management
  • 2+ years of experience in drafting and editing communications for large audiences
  • 2+ years of experience in SharePoint administration, including uploading documents and managing sites and libraries
  • Intermediate or greater level of proficiency with Microsoft Word, Excel and PowerPoint
  • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities 
  • Detail oriented with strong analytical, interpersonal and communication skills
  • Excellent verbal and written communication skills; ability to speak clearly and concisely
  • Demonstrated problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action

Preferred Qualifications:

  • Familiar with project management disciplines
  • Six Sigma Green Belt trained
  • Strong leadership and interpersonal skills; able to work in a team environment
  • Ability to work without a lot of direction

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: program management, project management, documentation, editing, drafting, six sigma, Minnetonka, MN, telecommute

Job Details

  • Contest Number749104
  • Job TitleProgram Coordinator - UHC E&I - Minnetonka, MN
  • Job FamilyProject Management
  • Business SegmentEmployer and Individual

Job Location Information

  • Minnetonka, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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