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Program Manager - (231352)

Universal Health Services


Location:
El PASO, TX
Date:
11/16/2017
2017-11-162017-12-15
Job Code:
1992
Universal Health Services
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Job Details

Deltek Talent Management - Program Manager - (231352)

Job Details


Program Manager - (231352)

Facility Name
Location
El PASO, TX 79902 US (Primary)
Career Area
Professional
Category
Other, Rehabilitation Physical Therapist (RPT)
Job Description
El Paso Behavioral Health System is part of Universal Health Services, Inc. (UHS), one of the Nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. El Paso Behavioral Health System is 163-bed private psychiatric hospital specializing in mental health and chemical dependency care in both inpatient and outpatient (partial hospitalization program) setting. Consider an opportunity to shine and thrive at El Paso Behavioral Health Services. We offer the following Benefits: Competitive salaries – Paid Time Off – Sick Time – Tuition Reimbursement – Matched 401(K) – Comprehensive Medical – Dental – Vision – Life Insurance – STD – LTD – EAP – FSA – AD&D – Dep Life Insurance – Supplemental Life Insurance – Voluntary Benefits – Employee Stock Purchase Plan. El Paso Behavioral Health System is currently seeking qualified candidates for the following position: FTPROGRAM MANAGER STANDARDS OF PERFORMANCE THE ESSENTIAL JOB FUNCTIONS ARE CATEGORIZED UNDER THE THE JOINT COMMISSION STANDARDS OF PERFORMANCE. Leadership 1. Ensure that a system is developed to provide continuity of care and communication with patients. 2. Ensure that all staff members deliver care in accordance with the Standards of Care and Practice. 3. Implement program policies and procedures and acts as a resource to the staff. 4. Ensure the program complies with THE JOINT COMMISSION, HCFA, state and patients rights regulatory standards. 5. Conduct and maintain records of monthly program meetings. 6. Assign staff according to patient needs 7. Evaluate program effectiveness and formulate plans for improvement. 8. Develop staffing schedules in accordance with patient needs for clinical service staff. Management 1. Coordinate the process for determining and maintaining accurate legal processes for patients. 2. Ensure Infection Control, Safety and Risk Management policies are consistently implemented on the unit. 3. Coordinate, maintain and evaluate the effectiveness of treatment planning. 4. Process unusual occurrence reports, conduct investigations and corrective plans when needed. 5. Coordinate performance improvement activities and is responsible for the effectiveness of the program quality management activities. 6. Monitor medical records for appropriate documentation of care and effectiveness of the treatment plan. 7. Evaluate the appropriateness of all medical/psychiatric emergency interventions performed in the program. Patient Care Standards 1. Ensure programs adhere to specific Standards of Care of Patients for specific age groups represented on assigned unit. Budgetary Responsibility 1. Determine and recommend staffing needs and material resources necessary to provide care to patients. 2. Increase/decrease staff according to acuity and budgetary guidelines. 3. Review and develop staff schedules to provide consistent and qualified program staff. Personnel Management 1. Recruit and interview potential staff. 2. Ensure all program staff are evaluated according to personnel policies. 3. Provide leadership and direction to all program staff in accordance with the facility’s goals and objectives and conducts disciplinary actions where indicated. 4. Continually evaluate the activities, morale and interpersonal relationships of the program staff and promotes methods to improve in these areas. 5. Ensure that all new employees are oriented to the program. 6. Provide education, orientation and in-services for the program staff when opportunity to improve clinical knowledge is identified. 7. Ensure an adequate system of communication and reporting is maintained between all staff members, as well as other departments involved in the ongoing operation of the program. Professional Collaboration 1. Participate in the peer review committee, as assigned. 2. Represent program and reports in a timely fashion to the Performance Improvement Committee. 3. Participate in designated task force meetings. 4. Meet on a regular basis with the COO. 5. Collaborate with Case Management to ensure patients receive timely, quality care. 6. Attend annual mandatory in-service programs. Performance Accountability 1. Use time constructively and in an organized manner to accomplish assigned responsibilities, delegates duties to other personnel as appropriate, and demonstrates good judgment ability. 2. Demonstrate a professional attitude and works collaboratively with physicians/licensed practitioners,staff, patients, visitors and allied health providers. 3. Show evidence of ongoing education in clinical or health care management. 4. Act as a behavioral model of clinical and procedural expertise to other staff members through demonstration, teaching and mutual consultation. Additional Standards 1. Adhere to facility, department, corporate, personnel and standard policies and procedures. 2. Attend all mandatory facility in-services and staff development activities as scheduled. 3. Adhere to facility standards concerning conduct, dress, attendance and punctuality. 4. Support facility-wide quality/performance improvement goals and objectives. 5. Maintain confidentiality of facility employees and patient information. Note:The essential job functions of this position are not limited to the duties listed above. KNOWLEDGE, SKILLS, AND ABILITIES THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS.THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. 1. Thorough knowledge of psychiatric and medical procedures essential. 2. Knowledge of all code procedures. 3. Knowledge of state mental health laws, and abuse laws, and the DHS provider agreement. 4. Knowledge of management theories. 5. Skill in organizing and prioritizing workloads to meet deadlines. 6. Skill in telephone etiquette and paging procedures. 7. Effective oral and written communication skills. 8. Ability to communicate effectively with patients and co-workers. 9. Ability to adhere to safety policies and procedures. 10. Ability to use good judgement and to maintain confidentiality of information. 11. Ability to interpret, adapt, and apply guidelines and procedures. 12. Ability to manage multiple tasks in emergencies. 12. Ability to work as a team player. 13. Ability to demonstrate tact, resourcefulness, patience and dedication. 14. Ability to accept direction and adhere to policies and procedures. 15. Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric). 16. Ability to work in a fast-paced environment. 17. Ability to interpret, adapt, and apply guidelines and procedures. 18. Ability to meet corporate deadlines. 19. Ability to react calmly and effectively in emergency situations. 20. Demonstrates the ability to recognize high risk behaviors and documents supporting observations in the patient’s medical record. PHYSICAL, MENTAL, AND SPECIAL DEMANDS THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION.MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS. 1. Ability to move frequently is required in the delivery of patient care. 2. Ability to lift, push, pull, twist, and stoop in the delivery of patient care.Lifting and holding a patientmay be required without assistance. 3. Ability to work inside with air conditioning in summer and heat in winter. 4. Visual acuity is needed for accurate reading of gauges, patient changes, and reports. MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES: THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE. 1. Medical and nursing equipment and supplies. 2. Telephone and paging systems. 3. Beeper. 4. Fax machine. 5.Polici es, procedures, plans and program manuals. 6. Computer, word processing software.
Job Requirements
Education: Master’s Degree specializing in social work or a clinical related mental health area, orequivalent combination of education and exper
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