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Program Manager- Care Coordination Boston, MA

UnitedHealth Group

Boston, MA
Job Code:
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Job Details

Program Manager- Care Coordination Boston, MA(Job Number:699903)

You can be a better guide than any map or navigation system. Optum is part of the family of companies that make UnitedHealth Group one of the leaders within the health care system. Optum brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance, elite teams against sophisticated challenges that matter. Join us and learn why there is no better place to do your life's best work.(sm)


Optum Analytics is seeking a talented and motivated individual for a leadership role within the Product organization. The program manager will bring deep expertise in program management with an ability to successfully navigate a matrixed team to drive end-to-end development of technology solutions to support coordination of care and patient engagement. Sensitivity to the analytic and business intelligence needs providers must address in order to successfully implement and execute cross-continuum care coordination programs for managing populations of patients across time and care settings is critical. S / he will be expected to collaborate and coordinate across a cross functional team to drive the product forward. S / he will work closely with the product strategy executives as well as the product management, engineering, implementation and support teams.


Primary Responsibilities:

  • Formulate, organize and monitor inter-connected projects
  • Lead or contribute to the development of program or project scope statements with applicable stakeholders (e.g., program / project charter, Statement of Work, Business Vision Document)
  • Identify project duration, effort, sequence, and dependencies of tasks required to meet applicable project objectives
  • Drive / participate in the capital request process, as appropriate (e.g., presentations, cost-benefit analysis, business case)
  • Monitor and document project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards
  • Develop, communicate and implement program and project risk, issue management plans and strategies
  • Develop and implement contingency and recovery plans when deliverables are missed (e.g., identify critical path, document, plan for getting back on plan schedule, Business Continuity Plan, failover planning)
  • Collaborate closely with the product management and product engineering teams to ensure the seamless and ongoing translation and prioritization of market needs into functional product or services requirements that will drive development of the solution set
  • Work with product marketing team to create client-facing, product specific sales collateral and case studies to identify key lessons
  • Work closely with client services, sales and marketing to ensure that internal teams and clients are properly educated on both new and existing products


Job Product Development & Mgmt
Primary Location US-MA-Boston
Other Location 
Organization Provider & Payer Analytics
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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