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Program Manager - Houston, TX

UnitedHealth Group

Houston, TX
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Job Details

735144 Program Manager Houston TX

Program Manager - Houston, TX (735144)

Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) 
Primary Responsibilities: 
  • Lead planning and/or implementation of projects. May participate in the design and/or testing phases
  • Facilitate the definition of program missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary
  • Responsibility for assembling the project staff; for their technical or functional development, performance, and/or termination during the project or projects
  • Manage project budget and resource allocation.  Facilitate the definition of service levels and customer requirements
  • Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery
  • Work cross-functionally to solve problems and implement changes
  • Perform analyses to help drive product strategies (SWOT analysis, competitive positioning, financial, etc.) 
  • Oversee internal and/or external business partners with completion of tasks and resolution of strategy driven opportunities (expansion, RAF, STARS, sales and retention, etc.)  
  • Oversee the review, creation, and/or maintenance of workflows to ensure they are up-to-date and operationally efficient 
  • Provide guidance, expertise, and/or assistance to internal and/or external partners (e.g., claims; call center; benefits; sales; quality; clinical) to ensure programs and strategies are implemented and maintained effectively 
  • Monitor project performance against internal and/or external service level agreements 
  • Analyze budget performance and variances throughout the fiscal year, and recommend and/or make necessary adjustments and corrections 
  • Conduct regular meetings (e.g., JOCs; QBRs) with relevant internal and/or external stakeholders to review and discuss updates and outstanding issues (e.g., project implementation readiness; compliance and/or quality audit results; out-of-compliance issues; staffing issues)
  • Conduct deep dive program reviews with relevant internal and/or external stakeholders to identify opportunities for continuous improvement
  • Partner with relevant internal and/or external stakeholders to develop and/or review potential strategies, programs, and plans (e.g., affordability initiatives; quality programs; projected resource needs)
  • Coordinate annual materials with materials team
Required Qualifications:   
  • Bachelor’s Degree
  • Critical thinking; analytical skills
  • Strong Program Management Experience
  • Minimum of three years of Medicare, DSNP, MMP or Long Term Care experience
  • 5 years of leadership experience
  • Health insurance or government programs or non-profit (such as A.A.A.) experience
  • Management experience in a health plan or functional area (Product/Operations) experience
Preferred Qualifications:   
  • MBA
Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) 
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: medicare, medicaid, healthcare operations, managed care, SNP, Columbus, OH, Ohio, product, medicare product, DSNP

Job Details

  • Contest Number735144
  • Job TitleProgram Manager - Houston, TX
  • Job FamilyBusiness Operations
  • Business SegmentCommunity and State

Job Location Information

  • Houston, TX
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelYes, 25 % of the Time
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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