Program Manager, Partner Business Group

  • Location:
  • Area of Interest
    Project or Program Management
  • Job Type
  • Technology Interest
  • Job Id

What You'll Do

Reporting to the Director, APJ Partner Business Group, this role focused on managing and scaling thought leadership, best practices content, programs and tools within the wider APJ theater sales teams.

The Program Manager is responsible for and measured against the design and execution of programs and enablement initiatives developed. The person should work across teams to define and provide appropriate analytics to measure the success of these programs and provide recommendations for improvements.

Roles and Responsibilities

  • Responsible for end-to-end strategy, program management, governance, operations and tools for channel partner readiness across Asia-Pacific region covering entire partner ecosystem. Coverage of all technologies including Enterprise Networking, Service Provider, Collaboration, Data Center & Virtualization and Security.
  • Work with Operation and Marketing teams to improve Partner Readiness business processes, operational efficiency, marketing and communications
  • Lead the Architecture Refresh programs, tools and communication. Manage budget and governance using RTN portal and stakeholders.
  • Lead the Partner Readiness efforts to develop roadmap and curriculum to build partners’ architecture practices, growth of partner skills, coverage and capabilities by architecture.
  • Scale through Cisco Learning Partners. Work with Cisco Learning Partner Development team to develop opportunities in enabling and building Channel Partners capability.
  • Key focus is to support and drive incremental product and solutions sales through the channel to customers, by concentrating on initiatives to develop channel capabilities and competencies of strategic partners in the Focus Partner List (FPL). Ensure program alignment with Architecture strategies and Channel initiatives to drive business impact and Return on Investment (ROI).
  • Manage program and operation budget.


Who You'll Work With

The APJ Partner Organisation aims to develop the most relevant partner ecosystem, valued by partners, customers and Cisco Employee’s. Growing partner capability in Cisco architectures and solutions, ensuring profitable growth for our ecosystem to deliver business value for Cisco and our customers.


Who You Are

In order to be successful in the role, you ideally would have 5 years of experience in program management or operations within a large multinational company.


Minimum requirements for the role are:

  • Prior experience in leading and managing strategic projects and operations is highly desired
  • Prior experience in training and building communities of interest (both online/offline) preferred.
  • Track record of successful performance as a “change agent” within Cisco or other large multinational companies
  • Prior experience in managing external agencies (event management, analyst group, survey) preferred. Contacts to external agencies will be advantageous.
  • Demonstrated ability to work cross-functionally across various organizations (products, services, finance, human resources etc.) to drive outcomes
  • Possess analytical skills and proficiency in financial and business modeling, process and financial analysis
  • Knowledge of the IT industry and the various go-to-market models is desirable
  • Excellent written, verbal communication, listening and presentation skills. Able to articulate complex ideas and strategies to people at all levels of the organization.
  • Bachelors or Master's degree in a business or technical field from a reputable university/college
  • Prior experience in working in Industry Marketing or Go To market teams would be an advantage

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.


We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.


We Are Cisco.


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