Program Manager

  • Location:
    San Jose, California, US
  • Area of Interest
    Engineer - Network
  • Job Type
  • Technology Interest
    Internet of Everything
  • Job Id
What You'll Do:

You will be part of CSG Service Provider Program Management team (ASR9K, NCS6K, NCS5500, NCS5000 platforms) team that champions new methodologies and creates and tests scalable software solutions that interact with widely deployed Internet products, thereby touching an endless number of users worldwide. Be part of the Cisco organization that is driving the evolution and expansion into new technology areas and market segments


Supporting the above charter, the Engineering Program Manager is driving the engineering program  by bringing the necessary resources needed from stakeholders. As the program manager, you will be responsible for developing, executing the plans by collaborating extensively with internal and external teams.
The successful candidate will have strong problem solving and communication skills along with a passion for helping solve difficult issues and keeping teams committed.
Responsibilities include ensuring that all Engineering Commits meet to level SW Release Plan milestones
* Work with key stakeholders to secure commitments for the necessary resources to complete the planned activities and conduct the required reviews.
* Be required to lead the product team in a matrix management structure while tracking schedules and program dependencies.
* The potential candidate would interface across all levels, including executives, within the BU and collaborate with Marketing, Engineering, Finance, Documentation, Training, CA, and Manufacturing teams.
* The Engineering Program Manager would ensure that effective processes are in place and functioning to achieve the end goals of the program, while also driving towards continuous improvement.
* Work with engineering teams to identify the steps required to deliver complex solutions with quality
* Develop complete and well thought out execution plans that incorporate sound contingency planning and risk assessments. Lead meetings to resolve conflicts, facilitate decision making, and drive timely execution. Collaboratively interface with external teams to obtain mutual wins
* Program Manage the development of complex system solutions involving cross functional teams such as Hardware, Software, Test, Mechanical/Thermal, Compliance, Manufacturing etc. Track multiple project tasks to proactively anticipate problems, while always maintaining a solution orientation and a well-balanced perspective around risks and escalations
* Work with management to develop complex plans with considerable interdependencies, including contingency plans for dealing with potential or anticipated obstacles and changes
* Keep goals and schedules highly visible in the organization to ensure that individuals and teams are driven to high levels of productivity.

Minimum Qualifications
* Bachelor or Master's degree in Computer Science or electrical engineering discipline plus 10+ years of related work experience.
* Previous engineering development experience
* Previous experience with managing complex SW release programs

Desired Skills
* Excellent written and oral communication skills, outstanding presentation and interpersonal skills.
* The Ability to multitask and prioritize while effectively managing time.
* Solid organizational and planning skills.
* Capable of developing solutions to long or short-term problems of a complex nature, which may require cross-functional/cross-organizational issue resolution.
* Evidence of strong cross-functional leadership, relationship building and collaboration with (in) business organizations.
* Ability to influence key business or technical strategies that have cross-functional impact.

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