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Program Specialist 2 (Non-Exempt)

Cheektowaga, NY
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Job Details

Careers Center | Program Specialist 2 (Non-Exempt)
  • Program Specialist 2 (Non-Exempt)

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    Employment Status
  • Unit Description

    Sodexo, world leader in quality of life services, has a new opening for a Program Specialist 2 in the Contract Management department at our Financial Service Center in Cheektowaga, NY.


    What Will You Do In This Role?

    •  Administer high volume department email boxes for Client contractual documents
    • Read basic terms of Client contractual documents to determine assignment to Accounting staff
    • Research and resolve unclear contractual documents to identify Client and properly assign to Accounting staff within established timeframe
    • Communicate with Accounting staff and field operators to correctly identify Clients
    • Maintain the contract log file
    • Prepare contractual documents for scanning including identifying appropriate document type
    • Prepare various documents for logging and scanning
    • Review new business requests from field operators in the PaCCC tool and activate new cost centers in the Accounting System (SAP)
    • Perform high level customer service
    • Develop and maintain desk procedures
    • Coordinate the monthly journal entry review process including selecting journal entries for review, distribution to/collection from department managers, and scanning documents
    • KPI preparation
    • Assist in various departmental projects and tasks to achieve company goals


    Please note, this position is currently under review as part of a company-wide global grading review project.  It is possible that this position, including its global grade, job title, rate of pay and job description, may be revised at any time. 

    Position Summary

    Administers a program(s) or a portion of a program (s) within a department. Incumbent is technical expert on the program they administer. Oversees, monitors, and completes all administrative projects, priorities and functions for program managed. Program(s) typically have a Division-wide or company-wide scope. Work is generally administrative or project oriented, but is generally varied and unstructured in nature. Work may involve monitoring for regulatory compliance. Works independently under general supervision.

    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree 

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

    Apply on the Company Site
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