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Project and Office Coordinator, OptumLabs - San Francisco, CA

UnitedHealth Group

San Francisco, CA
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728946 Project and Office Coordinator OptumLabs San Francisco CA

Project and Office Coordinator, OptumLabs - San Francisco, CA (728946)

Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

OptumLabs is the health care industry's first open research and innovation facility, designed solely around the goal of improving patient care. OptumLabs is a groundbreaking concept that fosters collaboration spanning industry lines. We bring together information assets, technologies and scientific expertise of leaders from across our industry, providing world class repository of health data. OptumLabs offers a unique place to exchange ideas, conduct research, and create capabilities that can benefit patient care today, while contributing to the ongoing improvement of the health care system for years to come.



  • Is Optum’s premier research and development facility that builds upon the company’s longstanding and groundbreaking work in data-driven health care research. OptumLabs is designed to be an open research and development center for the health care industry 

  • Brings together experts from every corner of the health system to explore new ideas and focus on solving the biggest problems facing health care today and tomorrow. In a collaborative, energized work environment, we work with leading health care providers, educational institutions, government agencies, policymakers and all those committed to advancing innovation and improvement in health care 

  • Underscores and advances Optum’s mission of helping to make the health care system work better for everyone: care providers, health care payers, life sciences companies, government agencies - and ultimately and most importantly - the consumers and patients who rely on the system every day

  • Engages all health care participants to draw from the broadest possible range of perspectives, expertise and information - including evidenced-based medicine and actionable research - to deliver innovative ideas, solutions and tools that make health care work better


The Project and Office Coordinator will be an integral part of the OptumLabs San Francisco team, with a core set of administrative responsibilities and an opportunity to provide meaningful contribution working side-by-side with project teams.  As an office manager, this person will greet and accommodate our guests while ensuring our office space shows in a professional manner.  The role will also include administrative support for one or more OptumLabs leaders.  As a project coordinator this person will support our innovation and research teams by creating and maintaining spreadsheets, compiling documents, performing online research tasks, and completing other tasks as necessary.  We are looking for a candidate who is passionate about our business and enjoys adapting their focus as needed to help us meet our goals, will take pride in enhancing our guests’ experience, and can flex comfortably between face-to-face collaboration and computer-based work.  If you have strong communication skills, attention for detail, and are interested in learning and growing professionally as part of an exciting business and a great team, we ask you to please consider ing for this role.


The mix of project administrative work and general administrative work will vary over time, and the Project Coordinator should be prepared to spend significant time on both.

Primary Responsibilities:

  • Greeting and escorting visitors; providing tours to executives, prospective clients, partners and visiting Optum/UHG staff
  • Preparing the configurable OptumLabs space for meetings, and resetting it after the meetings (among other tasks this requires moving lightweight/rolling furniture and wall partitions)
  • Supporting meeting / event hosts in coordination of room selection and layout, catering, audio-visual equipment, building access, guest wifi access, printing and other local services
  • Coordinating with IT and Real Estate management points of contact as needed for both event support and for general office upkeep
  • Creating and executing processes for planning meetings and events within the space, including coordination with offsite meeting owners
  • Coordinating pre-event logistics (contracting vendors, sending invitations, tracking RSVPs, ordering catering, creating name badges, etc.)
  • Proactively ensuring that the office continues to be a professional and show-worthy space for visiting executives
  • Maintaining the front lobby, kitchen and supply room (taking inventory, ordering supplies, greeting delivery people and stocking items, running dishwasher)
  • Answering incoming calls and routing accordingly
  • Providing travel and expense support for resident executives, as needed
  • Working effectively as an integral member of a team of administrative professionals for meeting and travel coordination
  • Supporting the on-boarding of new hires (processing hardware and software requests along with other BSL duties)
  • Potential for overtime as needed for events administration
  • Supporting project teams by creating and maintaining spreadsheets, compiling documents, performing online research tasks, and completing other computer-based tasks as necessary
  • Assisting with other projects/duties as assigned


Required Qualifications:
  • High school / GED or higher level of education
  • At least one year of relevant work experience in a professional office setting
  • Intermediate or greater proficiency in MS Office Outlook, Word, PowerPoint and Excel; must be comfortable learning and using new technology 
  • Strong ability to manage multiple tasks / projects and deadlines simultaneously with attention to detail
  • Excellent verbal, written communication and grammar skills
  • Must have a polished demeanor and be comfortable working with people at all levels
  • Experience coordinating large meetings, including virtual meetings and teleconferences
Preferred Qualifications:
  • 1+ years of experience of supporting events or senior leadership within a corporate environment
  • Intermediate or greater proficiency in Concur processing expense reports and coordinating travel


Soft Skills:
  • Focused on business goals and willing to adjust focus to do whatever is most important for the business at a given time
  • Demonstrated ability to professionally communicate with teammates, clients and senior executives
  • Strong attention to detail and time management skills
  • Ability to build and maintain relationships and experience delivering a high level of internal and external customer service

 "***Please include a cover letter with your resume when ing for this role***


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.    
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   
Job Keywords:  Project Coordinator, Office Coordinator, Office Manager, Senior Administrative Assistant, Executive Assistant, Admin, Administrative Assistant, OptumLabs, San Francisco, CA, California

Job Details

  • Contest Number728946
  • Job TitleProject and Office Coordinator, OptumLabs - San Francisco, CA
  • Job FamilyAdmin Support Services
  • Business SegmentOptumInsight

Job Location Information

  • San Francisco, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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