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Project Leader Process & Performance Improvement Healthcare

Universal Health Services

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Universal Health Services
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Job Details

Project Leader Process & Performance Improvement Healthcare

Job Code:  186160
Facility: UHS of Delaware Inc. - Corporate Office
Travel Involved: 60-70%
Job Type: Full Time
Job Level: 
Minimum Education Required: Bachelor's Degree 
Category: Professionals
FTE: 1
Position Summary:

Universal Health Services, Inc. (UHS) knows what it takes to lead, inspire and succeed. One of the nation’s largest and most respected hospital companies, UHS owns and operates through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

UHS built an impressive record of achievement and performance, steadily growing from a startup company with zero revenue into a Fortune 500 corporation with annual revenue that exceeds $9 billion. The company's operating philosophy has proven to be effective: Build or acquire high quality hospitals in rapidly growing markets, then invest in the people and equipment needed to allow each facility to thrive and become a dominant healthcare provider in its community.

Headquartered in King of Prussia, PA, UHS ranks on the Fortune 500 list of America's largest corporations with over 74,000 employees, and is consistently listed among Fortune's "Most Admired Companies” and one of the 30 Most Meaningful Companies To Work For in America by Business Insider.

The Project Leader Process & Performance Improvement, functions as a Subject Matter Expert in Lean Six Sigma, Theory of Constraints, Change Leadership and Project Management. Leads and manages multiple process improvement engagements across multiple facilities. Serves as the Client Executive representing Performance and Process Improvement to Acute Care Hospitals Executives and other UHS leadership. Drives implementation and sustainment efforts for initiatives and for individual projects within a facility. Mentors and coaches Performance and Process Improvement team members in Lean Six Sigma, Change Management and Project management. Identifies and develops division-wide best practices and implements those practices.

Essential Job Duties:

Serves as Subject Matter Expert Lean Lean Six Sigma, Theory of Constraints, Change Leadership and Project Management.
Activities: Functions as resource for Performance & process Improvement, Pharmacy, Laboratory and Clinical Operations staff. Educates both PPI staff and Acute Care hospital staff in process improvement methodologies. Documents savings, provides financial information, and reviews submitted protocols for additional opportunities. Develops Best Demonstrated Practice strategies. Recognizes existing facility Best Demonstrated Practices, educates hospital areas in implementation of identified best practices, and tracks savings identified through implementation of best practices. .

Acts as Client Executive representing Performance and Process Improvement to Acute Care Hospitals Executives and other UHS leadership.

Activities: Manages multiple engagements in multiple facilities simultaneously. Works with Hospital and UHS executives to ensure that projects stay on-track, achieve their intended outcomes and sustain their improvement performance. Resolves issues regarding PPI performance with Hospital executives.

Drives implementation and sustainment efforts.

Activities: Works with facilities to plans projects and assists with scheduling. Directs allocated team members in setting up and executing on project plans, agendas and Work-Outs/Kaizens and meeting. Mobilizes resources required by the opportunities. Collaborates with the Corporate and Facility leaders on the hand off and completion of all initiatives. Develops and directs the development of presentations, work plans, timelines and milestones. Assumes initial responsibility for measuring, tracking, monitoring, and reporting initiatives. Develops status updates.


Bachelor's degree with a minimum of 5 - 8 years experience required; Master's degree with 10+ years experience preferred. 

Extensive experience in hospital process improvement.
Demonstrated Project management experience and leadership experience.
Demonstrated strong leader with excellent written/verbal communication and analytical skills.
Computer skills with proficiency in MS Project, Excel, PowerPoint, Outlook, Visio and Word.
Black Belt in Lean Six Sigma required and a Master Black Belt preferred.
English verbal and written fluency.
Travel Requirements: 50%-75%

If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background with us by applying online. UHS offers competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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