Project Manager at OpenDNS

  • Location:
    San Francisco, California, US
  • Area of Interest
    Information Technology
  • Job Type
  • Technology Interest
    Big Data, Analytics, Internet of Everything, Security
  • Job Id

The Business Unit

Cisco Umbrella, our cloud-delivered network security service, blocks advanced attacks including malware, botnets, and phishing threats, while our predictive intelligence engine uses machine learning to automate protection against newly-discovered threats before they can reach our customers. Today, we handle more than 80 billion daily Internet requests from 65 million+ users around the world. Our global network has proven reliability and adds no latency. We protect each and every one of our customers’ devices globally without any hardware to install or software to maintain.


Who You'll Work With

We’re looking for a Project Manager to our join our Business Systems and Analysis team based in San Francisco, CA. The team is responsible for the design, architecture, and development of our business systems infrastructure. They manage the systems that encompass the entire customer lifecycle from initial lead through marketing, sales, renewals, customer success and advocacy using tools including Marketo, Salesforce, Gainsight, and Zuora.


What You’ll Do

You will manage multiple complex IT projects for the Team and need to have a solid, proven, background.  You will be responsible for:

  • Managing projects through their full lifecycle

  • Ensuring projects are managed to ensure delivery within agreed deadlines

  • Creation and maintenance of supporting project document

  • Managing meetings with both the Business Systems and Analysis team and stakeholders, ensuring meeting actions are agreed and completed

  • Analyzing lessons learnt and putting forward recommendations for improving delivery of future projects and developing best practices within the Team

  • Where appropriate, you may be asked to carry out some business analytics.

Whilst you will join an existing Program Team, you will be the only Project Manager aligned to the Business Systems and Analysis and will need to demonstrate ability to work independently. The candidate will work with a large group of internal stakeholders, including (but not necessarily limited to): Product Managers; Development Teams; Business Supporting Teams; Sales; Marketing and Finance.


Who You Are

  • 2-5 years’ experience as an IT Project Manager

  • Project Management qualification

  • Prior experience in a SaaS or subscription-­based business preferred

  • Ability to engage with stakeholders of all levels, via all types of media

  • Ability to meet deadlines, communicate delays and clarify ambiguous requirements

  • Exceptional communicator, strong attention to detail and organizational skills


    Why Cisco

    We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.


    We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.


    We Are Cisco


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