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Project Manager (Call Center Software Application) - South East Phoenix / Ahwatukee, AZ

UnitedHealth Group

Phoenix, AZ
Job Code:
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Job Details

Project Manager (Call Center Software Application) - South East Phoenix / Ahwatukee, AZ(Job Number:704682)

No industry is moving faster than health care. And no organization is better positioned to lead health care forward than UnitedHealth Group. Here, we're on a mission to make the health care system work better for everyone. When you join us as a Project Manager, you'll drive innovation forward, impacting millions of lives. This is the opportunity to grow and develop, bring all your study, all your training and your energy to a new level.


As a Project Manager, you'll work within our business model that is highly adaptable, allowing you to quickly and effectively address emerging needs in a changing health care landscape. You will be involved with initiatives crossing business teams and operating groups to coordinate projects, define performance, and drive results. You'll investigate non-standard requests and problems, make presentations to leadership and take pride in completing projects on time and within scope. If your heart starts pounding when you realize the impact you can have by bringing your skills to a team made up of some of the smartest people you'll ever work with, then join us for something special. Join us as we continue to take on challenges and create innovative solutions. The rewards for performance are significant. You'll help improve the health of millions as you do your life's best work.(sm)


Primary Responsibilities:

  • Coordination of Agent Desktop Application releases
  • Releases are scheduled monthly throughout 2017 to complete integration work, new department servicing and enterprise needs 
  • Agent Desktop Application PM will support coordination of status checkpoints, BRD completion, QA completion and UAT completion
  • Agent Desktop Application PM will also work with Operational units to ensure readiness activities and tracked and complete
  • The Navigator PM will also work with the Sr Analysts on new project intake, attending project meetings to ensure we have a accurate picture and understanding of the full pipeline of work
  • They will also coordinate all delivery and documents with IT Development




Job General Project Management
Primary Location US-AZ-Phoenix
Other Location 
Organization OptumRx Customer Service
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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