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Project Manager - Care Management Quality and Process Support - Sharonville, OH; Wausau, WI

UnitedHealth Group

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Job Details

Project Manager - Care Management Quality and Process Support - Sharonville, OH; Wausau, WI(Job Number:718789)

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

No industry is moving faster than health care. And no organization is better positioned to lead health care forward than UnitedHealth Group. Here, we're on a mission to make the health care system work better for everyone. When you join us as a Project Manager, you'll drive innovation forward, impacting millions of lives. This is the opportunity to grow and develop, bring all your study, all your training and your energy to a new level.

As a Project Manager, you'll work within our business model that is highly adaptable, allowing you to quickly and effectively address emerging needs in a changing health care landscape. You will be involved with initiatives crossing business teams and operating groups to coordinate projects, define performance, and drive results. You'll investigate non-standard requests and problems, make presentations to leadership and take pride in completing projects on time and within scope. If your heart starts pounding when you realize the impact you can have by bringing your skills to a team made up of some of the smartest people you'll ever work with, then join us for something special. Join us as we continue to take on challenges and create innovative solutions. The rewards for performance are significant. You'll help improve the health of millions as you do your life's best work.(SM)

You will be responsible for building process controls, identifying compliance touch points, confirming compliance or identifying gaps and then leading project work groups to remediate any gaps within our care management service offerings. This person will also provide ongoing compliance and quality auditing and reporting.

Primary Responsibilities:
  • Uses pertinent data and facts to identify and solve a range of problems within area of expertise:
                - Investigates non-standard requests and problems, with some assistance from others.
                - Prioritizes and organizes own work to meet deadlines.
                - Provides explanations and information to others on topics within area of expertise.
  • Identifies root causes of substandard project outcomes and recommends appropriate resolutions
  • Defines / implements appropriate actions to drive process improvement going forward
  • Develops, demonstrates, and continuously improves understanding of upstream and downstream impacts to partners of business process operations and solutions
  • Analyzes business process information to identify key issues, trends, and potential root causes that point to improvement opportunities
  • Identifies risks and opportunities associated with current processes
  • Monitors and reports progress throughout the project life cycle, using appropriate project planning and scheduling tools
  • Establishes / applies quality objectives, criteria, standards and levels using appropriate quality management methods, with input from applicable stakeholders
  • Analyzes project outcomes and makes appropriate recommendations to improve project outcomes / processes going forward
  • Provides input into and/or develops relevant policies, procedures, and/or work tools to support new or updated business processes
  • Monitors on-going progress of business to identify potential challenges, risks, and/or defects
  • Leads or contributes to the development of program or project scope statements, in consultation with applicable stakeholders
  • Develops and maintains detailed project plans (including resource assignments, schedules, dependencies, etc.)
  • Ensures that all project deliverables are in compliance with applicable standards and regulations
  • Ensures that new/revised business processes / procedures are documented / updated / approved, as needed  and meet quality / repository standards
  • Develops / generates/distributes project reports / documentation to applicable stakeholders
  • Gathers and / or documents information on stakeholders' business requirements, specifications, and / or needs

Job General Project Management
Primary Location US-OH-SHARONVILLE
Other Location US-WI-Wausau
Organization E&I UMR
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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