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Project Manager I - Technical

Cox Communications

West Warwick, RI
Job Code:
Cox Communications
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Job Details

Company Cox Communications
Title: Project Manager I - Technical
JobID: 1716438
Category: Project Management
Industry: Cox Communications, Inc.
Job Type: Full-time


Cox Communications is searching for a Technical Project Manager who will plan, organize, secure, and manage resources to bring about the successful completion of specific project goals and objectives. Projects are temporary endeavors with defined beginning and end and are usually constrained by time and resources. Partners with project stakeholders, internal customers, external vendors, and cross-functional teams. Facilitates a cross-functional team to execute on defined deliverables and drives key decisions. Common deliverables typically include the project charter, scope definition, requirements documents, work activities, project schedule, risk register, communication plan, resource plan, risk management plan, procurement plans, project budget, quality control plan, status updates, reporting, and tracking. Uses industry recognized/generally accepted PM knowledge, skills, tools and techniques to achieve a project’s stated objectives. Typically does not independently deliver content or decisions which define final project deliverables.

Primary Responsibilities and Essential Functions

• Leads smaller and/or less complex projects under close to moderate supervision;
• Reporting, communications, relationships and sphere of influence typically occur within the team and direct management
• Project cycle of typically less than 1 year
• Actions at this level can cause or prevent delays & cause inefficiencies of a team
• Projects are typically individual or Intra-organizational (multiple departments); although some smaller corporate projects may affect business unit(s) or entire company.
• Budget management is typically limited at this level.
• Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and/or resources to meet needs of customers
• Initiates, plans, executes, and controls project efforts that utilize technological solutions
• Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations
• Develops and executes management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration
• Translates project requirements into project objectives and tasks
• Reports on project progress throughout the project lifecycle or specific phases within the Solutions Delivery Life cycle (SDLC).
• Coordinates the resources necessary to successfully complete the project
• Communicates major milestones and identifies potential project risks; conducts regular status meetings to review project activities; manages prioritization procedures
• Sets and manages client expectations, managing and escalating issues and changes
• Measures progress toward goals and revises project objectives; documents applying change control procedures;
• Evaluates the impacts and risks of changes from multiple perspectives, assigns tasks that are necessary to reduce or eliminate those considerations, determines tentative implementation dates, and tracks results of the implementation;
• Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion to ensure that project efforts meeting customer expectations for time, cost, and results
• Anticipates and identifies tasks required to support change processing including performing change impact analysis, assigning tasks to project team members, verbally communicating complex issues, verifying that tasks are completed, and communicating implementation status
• Takes responsibility for changes to applications software and systems environments to ensure that changes to the environment have been properly analyzed and adequately coordinated and do not adversely impact the company’s ability to meet published customer service level agreements;
• Creates and applies project control techniques that reduce risk from changing technological infrastructure, hardware, automations, systems software, or applications systems
• Builds relationships with key stakeholders and project resources to drive key decisions and ensure timely project completion
• Produce and report on KPIs and metrics.
• Documents and understands what the technical environment dependencies are for each project to support an end to end integrated environment.
• Manages, the creation and tracking of processes, procedures, and documentation that improve environment stability, availability, and production parity
• Negotiates and provides levels of estimates for projects between business units and the Environment Management Team.
• Accountable for tracking and managing the creation of functional designs; identifies risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI; assesses project impact of system changes on users and internal and external customers and stakeholders


  • 1 year of experience in related field (i.e. Change management, process improvement, project management, Engineering, Technical Operations) or academic equivalent training or projects.
  • Knowledge of engineering or related processes, development of methods and procedures. 
  • Demonstrated problem solving and analytical thinking skills.

  • BS/BA degree in related discipline strongly preferred (i.e. Engineering, Computer Science, or similar technical degree). 
  • Experience in telecommunications industry desired.
  • Knowledge of Sonet transport, IP data, and power plant distribution

About Cox Communications


Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

Organization: Cox Communications, Inc.

Primary Location: US-RI-West Warwick-9 JP Murphy Hwy

Employee Status: Regular

Job Level: Team Lead/Supervisor

Shift: Day Job

Travel: Yes, 5 % of the Time

Schedule: Full-time

Unposting Date: 2017-12-13
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