Project Manager

  • Location:
    Kuala Lumpur, Malaysia
  • Area of Interest
    Project or Program Management
  • Job Type
  • Technology Interest
  • Job Id

Project Manager - Malaysia

The time is now; to lead, inspire and innovate. Today at Cisco, we are building teams that are expanding our technological capabilities in exciting new ways across mobile, cloud, security, IT, collaboration and big data spaces, including software and consulting services. Through the Internet of Everything, we transform our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. We work with customers across all sectors so your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and beyond. There are over 3 billion people and 10 billion connected things in the world now, and over 50 billion estimated in the future, your career has exponential possibilities at Cisco. Join us to collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to Work.

What You'll Do:

  • Adherence to GPMO project management methodology and all other internal methodologies
  • Support for continuous improvement of all processes, methodologies and services
  • Project leadership, ensuring appropriate project planning and that all projects are delivered on time, in budget, and with high levels of quality
  • Ensures proper Scope and Change Management processes are adhered to, manages change management handling between customer, partner & account teams
  • Ensures proper project financials management must understand project financial reports prepared by the project specialist, comment on, provide options for irregularities, and ensures a realistic forecast is made.
  • Defines Success Metrics: Identifies and socializes project success metrics to the internal team and to external stakeholders. Evaluates project progress and results against success metrics.

·         Escalation of any project or client issues in a timely manner

  • Assist with engagement scoping and cost modeling
  • Managing consultants during delivery of services
  • Baseline Management – Schedule, Cost and quality.
  • Assesses Risks: Proactively identifies risks, communicates risks to appropriate stakeholders and develops a risk mitigation strategy and a contingency plan.
  • Creation of project plans and oversight of plan timelines
  • Oversight of engagement deliverable creation
  • Directs and organize project staff including project engineers, vendors, partners or subcontractors.
  • Review deliverables prepared by team before providing to the customer
  • Prepare for engagement reviews and quality assurance procedures

  • Optimize and coordinates interaction between internal, partner and customer resources toward the completion of key services projects and programs
  • Business development and management for new customers/markets/services business management role in a large or strategic account or group customer
  • Help cross-train other employees where appropriate
  • Complete time and expense reporting in a timely and accurate manner
  • Develop technical & business knowledge as necessary to meet evolving business requirements
  • Proactively communicate with finance team and business leaders in regards to project health and profitability
  • Provide support for other PMO duties as assigned

Who You'll Work with:

The Program Manager will need to work with senior stakeholders across various units within Cisco from the Services teams, Sales / Account teams, Engineering and development teams and Product specialists. On top of that, you will need to interface with various levels of stakeholders within the Client side to ensure that the Program progress is explained, understood and any actions are executed, maintaining client satisfaction.

Who You Are:

A successful candidate has the capabilities to manage competing demands from internal and external stakeholders while still able to deliver successful projects in-scope and within budget. The candidate has the ability to drive focus on the tactical activities but can also see the overall strategic objectives of the customer and how it fits into the larger business picture. The candidate has exceptional communications skills with strong capabilities in project management to drive team members to success. A driving personality with a competency to adapt to different customer dynamics (i.e. personalities, priorities, working environments, etc.) is necessary. Additionally, the position will require a resource that is capable of grasping Cisco technologies and solutions, as well as an ability to effectively manage projects, timelines, budgets and resources to support those Cisco technologies and solutions. The candidate has vast experience in presenting to key stakeholders, understanding business challenges and developing solutions and leading successful delivery teams to achieve business objectives. Consulting experience and capabilities are highly sought after. Capabilities include:

  • PMP certification or equivalent in addition to 15+ years of experience as project manager
  • Strong project management skills including scheduling, financial reporting, performance reporting, communications, issues/risks/actions management, procurement management and other key PM skillsets

·         Strong commitment to quality and customer satisfaction

  • Strong leadership skills
  • Demonstrated ability to self-manage
  • Exemplary command of the English and local language, both oral and written.
  • Experience with navigating various environments where culture and structure varies within the organization with political navigation skills
  • Bachelor’s Degree in Business or a related field, MBA or Master’s degree preferred
  • Very proficient in the following software tools: Microsoft Project, Excel, Word, PowerPoint
  • PMO governance development, oversight and ownership
  • Facilitator, leader and motivator
  • Assessment and analytical skills
  • Extensive Program/Project Industry knowledge
  • Executive client facing experience
  • Demonstrated ability in basic legal contract issues
  • Expertise leading large scale multi-technology engagements in a highly complex environment
  • Collaboration among cross-functional teams, customers and partners 


 Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference. 
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
•    We connect everything – people, process, data and things – and we use those connections to change our world for the better.
•    We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
•    We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco


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