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Project Vendor Manager - E&I Spec Ben – Dental – Columbia, MD or Hartford, CT

UnitedHealth Group

Columbia, MD
Job Code:
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Job Details

Project Vendor Manager - E&I Spec Ben – Dental – Columbia, MD or Hartford, CT(Job Number:696147)

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)


Primary Responsibilities:

  • Provider vendor oversight of our third party administrator that supports all of our government dental business
  • Ensure vendor compliance with all applicable service level agreements as outlined in our master service agreement
  • Monitor on a monthly basis all core operational metrics and work with vendor to remediate issues if metrics are missed
  • Evaluate overall performance of vendor through on - site quarterly business review meetings
  • Host calls with the vendor on a weekly and monthly basis and ensure deliverables and associated timelines are monitored, documented and met
  • Work in a project management capacity on global project and enhancement initiatives within the team
  • Work with the compliance team to understand the established state and federal regulatory compliance standards / requirements and ensure the vendor is working towards compliance
  • Translate problems / issues with vendor’s operations that are identified internally and engage the appropriate stakeholders to help identify impact and potential solutions
  • Communicate vendor updates to appropriate internal stakeholders (e.g., business owners, operations groups, project team)


Job General Operations Management
Primary Location US-MD-Columbia
Other Location US-CT-Hartford
Organization E&I Spec Ben - Dental
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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