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Promotions Manager - Auto Auction

Cox Automotive


Location:
Davie, FL
Date:
08/23/2017
2017-08-232017-09-21
Job Code:
1712188
Cox Automotive
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Job Details

Company Cox Automotive
Title: Promotions Manager - Auto Auction
JobID: 1712188
Category: Marketing
Industry: Cox Automotive
Job Type: Full-time

Description

This position is responsible for coordinating the production and implementation of planned promotions with the auction including all advertising materials for the assigned location. Works closely with auction management including general management, dealer services manager, and commercial accounts manager to ensure development of promotions that serve location and consignor needs. Works with Area Marketing Manager to ensure that promotional efforts align with and support the broader strategy and needs of the market and company. The role necessitates increased accountability and decision-making, with less direct supervision from upper management.

Key Responsibilities
  • Supervise Promotions Coordinator(s) and Concierge Representative(s), provide performance feedback, and conduct mid-year and yearly performance evaluation reviews for direct reports.
  • Participate in the location’s managers meeting to share updates on promotions and concierge.
  • Function as a member of the location's leadership team, providing functional leadership and expertise in the area of Promotions.
  • Work with auction leadership at assigned location and Area Marketing Manager to develop quarterly promotions plans that service the needs of location consignors and overall location goals, while aligning with quarterly plans for Key Accounts, business units, and the market.
  • Partner with commercial accounts and dealer services to drive and promote in-lane and online sales to buyers.
  • Implement Key Account, business unit, market-specific and location promotions. Work in-lane promotions for commercial and dealer accounts. Ensure promotions are delivered on time and within budget.
  • In partnership with location GM/AGM, develop and effectively manage advertising and promotional budget.
  • Oversee execution of promotional activities to dealers and auction facilities including print, displays, and signage. Ensure that effective auction/lane signage and décor are in place for the location.
  • Coordinate development of onsite signage/ads using provided templates when available, with direction from the Area Marketing Manager and assistance from the Regional Graphic Designer, as needed.
  • Maintain up-to-date location information on company websites, including: contacts, sale information, and pre-sale and post-sale lists. Ensure that an effective and approved social media presence is in place for the location.
  • Work with auction leadership and Area Marketing Manager to develop a targeted e-mail plan.
  • Work through the Area Marketing Manager to communicate key upcoming events and promotions at the location to the field sales team.
  • Track giveaways and promotional item inventory. Ensure appropriate reporting of promotional item receipt to the finance department.
  • Produce catalogs and run lists for sale inventory, using templates or required inserts when applicable.
  • Make hotel reservations for dealers visiting the location. Track travel receipts and dealer transactional information to submit to the finance department for dealer reimbursement when applicable.
  • Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
  • Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. Enforce all company policies and procedures related to employee and customer conduct.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.

Change & Innovation

  • Evaluates and pursues new initiatives and opportunities based on their fit with broader strategies
  • Utilizes industry, division, market and other external business factors when making decisions
  • Generates and champions innovative ideas and opportunities to improve one’s area
  • Fosters an environment that encourages others to suggest new ideas and try new things, even when uncomfortable
  • Anticipates future changes and makes contingency plans
  • Supports others in embracing and effectively navigating change
  • Customer Focus
  • Incorporates feedback from customers to improve customer service
  • Identifies and anticipates customer requirements, expectations, and needs
  • Ensures that customer issues are resolved in a timely manner
  • Brings together customer stakeholder groups from across the enterprise to add value
  • Maintains and nurtures trusted advisor, consultative relationships with customers
  • Collaboration
  • Discourages “us versus them” thinking
  • Appropriately involves others in decisions and plans that affect them so there are no unnecessary surprises
  • Seeks to understand and address the concerns and interests of others with diverse or opposing viewpoints, even when uncomfortable
  • Addresses and resolves conflict directly and constructively
  • Builds and cultivates relationship networks across the organization
  • Drives Results
  • Clarifies expectations and holds people accountable
  • Delegates assignments to the appropriate level
  • Prepares realistic estimates of resource requirements (e.g., project budget, headcount) needed to accomplish team or work group objectives
  • Addresses problems and obstacles to help move work forward in a timely manner
  • Sets high standards of performance for self and others
  • Celebrates and rewards achievements of others
  • Demonstrates urgency around issues and activities that drive the business; avoids unnecessary activities

Effective Communication

  • Expresses oneself effectively (e.g., verbal, written, email, presentations, meetings)
  • Listens actively to others so that they feel heard
  • Communicates contrary opinions and difficult messages
  • Encourages others to share information and viewpoints frankly and openly
  • Asserts positions and ideas with confidence and enthusiasm
  • Demonstrates an appropriate level of executive presence and composure

Develops Self and Others

  • Seeks and applies feedback to enhance self and/or team performance
  • Learns from experiences, including successes, setbacks, and/or resistance
  • Identifies the qualifications required for successful job performance
  • Provides direct, honest, timely feedback to others, even if uncomfortable
  • Coaches others in identifying, planning and executing development goals and objectives


Qualifications

Experience
 
  • 5 years of marketing and/or promotions and customer service experience preferred.
  • Management experience required. Previous experience in the auto industry highly preferred.
  • Excellent communication (written and verbal), organizational and interpersonal skills required.
  • Good computer skills are essential, and fundamental graphic arts knowledge is a plus.
  • Knowledge of MS Office products required, and layout/design software preferred.
  • Ability to work in a high performance, fast-paced team environment.
  • Ability to work under pressure with time constraints.
  • Ability to work effectively in a constantly changing work environment.
  • Ability to sit or stand for prolonged periods of time.
  • Ability to perform repetitive tasks; manual dexterity.
  • Vision abilities required include close, distance, color and depth perception.
  • Working in an office environment requires medium strength and incumbent must have the ability to lift up to 25 pounds.
  • Stooping, bending, twisting, climbing stairs, pushing pulling, walking and reaching may be required for the completion of job duties.
  • Ability to perform repetitive data entry tasks, manual dexterity.
  • Vision abilities required include close, distance and depth perception.
  • Position requires a valid driver’s license and other duties may be required as assigned by management, which may include the ability to drive vehicles outside or through an auction sale with standard and automatic transmission vehicles where high noise levels may be generated.
  • Occasional exposure to outdoor weather conditions as well as noise, dust, and fumes in auction lanes.
 



About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-FL-Davie-5353 S State Road 7

Employee Status: Regular

Job Level: Manager

Shift: Day Job

Travel: Yes, 5 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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