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Provider Relations Advocate - Eden Prairie, MN

UnitedHealth Group


Location:
Eden Prairie, MN
Date:
02/22/2018
2018-02-222018-03-23
Job Code:
743188
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Job Details

743188 Provider Relations Advocate Minneapolis MN

Provider Relations Advocate - Eden Prairie, MN (743188)

Position Description

The Provider Relations Advocate is responsible for the full range of provider relations and service interactions within UnitedHealth Group, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training & development of external provider education programs.  Provider Relations Advocates assists in the design and implementation of programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers.  Responsibilities also include participating in implementing strategies relating to the development and management of a provider network and identifying gaps in network composition.  

Primary Responsibilities:
  • Investigate non-standard requests and problems, with some assistance from others
  • Work exclusively within a specific knowledge area
  • Prioritize and organize own work to meet deadlines
  • Provide explanations and information to others on topics within area of expertise
  • Exceptional presentation, written and verbal communication skills
  • Ability to work independently and remain on task
  • Good organization and planning skills
  • Ability to prioritize and meet deadlines
  • Use pertinent data and facts to identify and solve a range of problems within area of expertise
  • Investigate non-standard requests and problems, with some assistance from others
  • Educate key Nursing Home staff about United Healthcare systems
  • Be assigned a number Skilled Nursing Facilities to oversee on an ongoing basis

Required Qualifications:

  • Undergraduate degree or HS Diploma/GED with equivalent experience
  • 2+ years of provider relations and/or provider network experience
  • Intermediate level of proficiency in claims processing and issue resolution
  • 1+ years experience with Medicare and Medicaid regulations

Preferred Qualifications:

  • Exceptional presentation, written and verbal communication skills
  • Ability to work independently and remain on task
  • Good organization and planning skills
  • Ability to prioritize and meet deadlines from multi-staff members within the department
  • Intermediate level of proficiency with MS Word, Excel, PowerPoint and Access

The health system is moving ahead. You can too as you help us build new levels of provider network performance. Join us. Learn more about how you can start doing your life's best work.(sm)

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

Job Keywords: Provider Relations, Billing, Skilled nursing home billing, Medicare, Medicaid, Commercial plans, Minneapolis, MN, Minnesota

Job Details

  • Contest Number743188
  • Job TitleProvider Relations Advocate - Eden Prairie, MN
  • Job FamilyNetwork Management
  • Business SegmentOptumCare

Job Location Information

  • Eden Prairie, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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