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QO Document Technician II


Kalamazoo, MI
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Job Details


This posting is for a QO Document Technician in the Document Change Control group. This team is responsible for managing change control of various document types (Standard Operating Procedures, Master Records, Non-Master Records, and other GMP documents) through the Quality Tracking System (QTS). This role may also support change control of template objects in LIMS.


+ Monitor QTS for work and perform updates to documents and template objects in the appropriate system(s)

+ Provide change control assistance to customers as needed

+ Communicate issues to change control originators and/or appropriate process leads

+ May perform LIMS template build activities as directed in QTS change requests


Associates degree in science, computer technology, or five years QO experience preferred. QC laboratory experience preferred. The following skills are necessary:

+ Demonstrated commitment to Pfizer Values (Customer Focus, Community, Respect for people, Collaboration, Leadership, Integrity, Quality, Innovation)

+ Excellent organizational skills

+ Excellent written and verbal communication skills to provide support to all levels of customers

+ Demonstrated critical thinking skills and close attention to detail and accuracy

+ Demonstrated ability to follow written and verbal directions and properly handle confidential documents

+ Demonstrated ability to work both independently and in a team environment

+ Knowledge of GMP requirements, Record Retention process, and familiarity with SOPs preferred

+ Must be self motivated and willing to learn new and changing responsibilities

+ Demonstrated flexibility and ability to effectively prioritize tasks based on changing deadlines

+ Familiarity with QTS (Quality Tracking System) and PDOCS is preferred

+ High proficiency in Word and an apptitude for computerized systems

+ Knowledge of API and /or Drug Product master record systems (QPS/NT and/or MBR) is preferred

+ Proficiency in Visio, Excel, and Outlook is preferred

+ Proficiency with LIMS, understanding of template objects, and template build experience is preferred

+ Ability to meet monthly performance metrics

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**Additional Offer Details:**

+ **Last Date to Apply for Job: 12/4/17**

+ **This job is Pfizer/Non-exempt/US/ Grade: 004**

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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