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Quality Assurance Analyst - Shavano Park, TX

UnitedHealth Group

Shavano, TX
Job Code:
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Job Details

741177 Quality Assurance Analyst Shavano Park TX

Quality Assurance Analyst - Shavano Park, TX (741177)

Position Description

Position Description:
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

The Quality Assurance Analyst is responsible for a variety of tasks to assist with the development and ongoing evaluation of data integrity control, employee production quality evaluation and tracking, maintenance of departmental data and quality reporting to departmental leadership. Day to day quality assessment, research, tracking and maintenance are integral functions of this position.

Primary Responsibilities:
  • Data collection and evaluations for departmental processes and employee work streams
  • Coordinate, develop, implement and evaluate departmental data integrity control for STARS measures and operations
  • Interacts with management and specialists in gathering data, analytics and process knowledge to perform tasks related to assigned activities
  • Assessment of data integrity needs for the M&R STARS Operations department through investigation, analysis and evaluation
  • Provide detailed analytical support and quality reporting to departmental teams and management, both internally and externally
  • Confer with M&R STARS Support staff to understand and document sources, characteristics and limitations of information they provide; help prepare and clearly present findings to departmental leaders for process optimization and quality assurance
  • Assist with training document preparation; provide additional assistance and support as needed
  • Create, and utilize existing process design documents as required; to include data flow diagrams, process flow diagrams, quality programs and other documents
  • Maintain quality assurance tracking and reporting for at the employee level and assist with quality reporting roll-up for departmental status
  • Work closely with department management to interpret and develop content and processes that will be utilized to make strategic business process decisions based on quality assurance and data integrity
  • Manage multiple priorities at the same time
  • Other duties as assigned
Required Qualifications:
  • High School Diploma / GED required
  • 1+ years of reading / processing medical data or quality assurance process experience
  • Proficiency within Microsoft Excel (ability to filter, sort, and update data)
  • Proficiency within Microsoft Word (ability to create and edit documents)
Preferred Qualifications:
  • Prior quality assurance and data integrity experience
  • Working knowledge physician / healthcare information
Soft Skills:
  • Strong analytical skills
  • Ability to write clear, professional communications for internal and external contacts
  • Excellent written and verbal communication skills
  • Ability to complete tasks in a timely manner
  • Attention to detail is critical
  • Self-motivated and flexible
  • Excellent organizational and time management skills
  • Strong customer service skills
Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to do your life’s best work.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keyword: UnitedHealth Group, UnitedHealth Care, Healthcare, Microsoft Office, Microsoft Excel, Microsoft word, Quality assurance, Quality analyst, Medical Data

Job Details

  • Contest Number741177
  • Job TitleQuality Assurance Analyst - Shavano Park, TX
  • Job FamilyBusiness Operations
  • Business SegmentUHC Benefit Ops - MandR Ops

Job Location Information

  • Shavano, TX
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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