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Quality Business Manager - San Antonio, TX

UnitedHealth Group

San Antonio, TX
Job Code:
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Job Details

Quality Business Manager - San Antonio, TX(Job Number:720788)

Reviews assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identifies opportunities to improve efficiency or eliminate waste, lead process improvement projects and manage project teams for all other assigned strategic initiatives.
Primary Responsibilities:
  • Works collaboratively with business and support leads and subject matter experts (SMEs) to map and document current processes from end to end
  • Performs moderately complex business analysis
  • Conducts focus group interviews, research initiatives and identifies best practices approaches
  • Responsible for documentation management (development and revisions) of assigned processes: workflows, policies and procedures, letters, etc
  • Synthesizes data, develops recommendations, and reviews findings with business leadership
  • Prepares review documentation including Microsoft Visio process maps and PowerPoint presentations
  • Facilitates a Business Process Review workshop with all SMEs present to discuss opportunities, issues, and action plans
  • Leads Process Improvement and Project Management initiatives as assigned by the PMPIO and / or identified as a result of a business process review
  • Creates a process management system to monitor key performance indicators
  • Serves as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancements and implementations, even acting as Project Manager where experience is warranted
  • Performs all other related duties as assigned

Job Business Analysis
Primary Location US-TX-San Antonio
Other Location 
Organization WellMed Medical Mgmt, Inc
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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