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Universal Health Services
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Job Details

Deltek Talent Management - RECEPTIONIST - (21263)

Job Details


Facility Name
Holly Hill Hospital
RALEIGH, NC 27610 US (Primary)
Career Area
Support & Entry Level
Job Description

At Holly Hill Hospital, we are patient-focused and passion-driven. For over 35 years, Holly Hill has served the Raleigh, NC community as a partner in behavioral healthcare, serving patients from childhood and adolescence through senior adulthood. We are passionate about excellent quality care in the treatment and recovery of adults, children, and adolescents with psychiatric and/or chemical dependency illnesses. Comprised of an adult campus and a state-of-the-art child and adolescent services campus, Holly Hill is perfectly located in a rapidly growing family-oriented community which is just hours from the mountain and the beaches, and surrounded by major universities.

Holly Hill is a part of Universal Health Services, Inc. (UHS), one of the nation's largest and most respected health care management companies with more than 200 facilities across the United States and the United Kingdom. We continue to grow and expand our services to meet the demands of the community for inpatient psychiatric beds.  We currently have immediate needs for a PRN Receptionist.

To provide an efficient customer service. To create a warm and welcoming atmosphere greeting visitors, patients, families and employees in person or on the phone showing a first good impression by being courteous, respectful, friendly and sociable. To handle incoming calls and direct them to the appropriate staff. To maintain security by monitoring the lobby and issuing visitor badges. To do observation rounds with the patients in the lobby and respond to code as needed.

Job Requirements

• High School diploma or equivalent required
• Prefer bachelor’s degree in health care, psychology or mental health

One year experience as Switchboard Operator/Receptionist; preferably in a hospital or other institutional setting.
• Prefer at least one year’s experience as a mental health aide, psych aide, or the equivalent in a rehabilitation, psychiatric, or similar setting.


• Current North Carolina Driver’s License
• Current CPR Certification (American Heart Association, Health Care Provider) required.

Knowledge and Skills:
• Excellent telephone etiquette and tact
• Ability to operate multi line switchboard system
• Ability to remain seated at switchboard for long periods of time without significant discomfort or distress.
• Displays an understanding of the basic concepts of safe, supportive, nurturing, & therapeutic human interactions.
• Ability to interact effectively with patients, visitors, & employees.

Holly Hill Hospital offers competitive compensation and excellent benefits including medical, dental, vision, life, 401K with matching, voluntary supplemental benefits, tuition reimbursement, and paid time off.

Hiring salary range: $10.00 to $12.24 (based on experience)

For consideration, please apply at

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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