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Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - RECEPTIONIST - (28171)

Job Details


Facility Name
Springwoods Behavioral Health
FAYETTEVILLE, AR 72704 US (Primary)
Career Area
Support & Entry Level
Admissions, Communications, Support Staff
Job Description

Springwoods Behavioral Health is an affiliated 80-bed acute care behavioral health facility located in Northwest Arkansas and has been providing quality health care to the residents Northwest Arkansas since 2009.  The hospital provides 24-hour acute care behavioral health services. 


Springwoods Behavioral Health is seeking a dynamic and talented Receptionist/Admissions Generalist.  The Receptionist/Admissions Generalist serves as the initial contact for admission inquiries and incoming guests and patients.  This position will answer incoming calls, provide accurate and timely data entry, coping of documents and create daily census reports.


Interpersonal Relations:  As a representative of Springwoods Behavioral Health, all comments, attitudes, actions, and behaviors have a direct effect on the hospital’s image and perceptions of quality service.  Interaction with patients, physicians, referral sources, affiliate schools, guests, visitors, volunteer workers, co-workers, supervisors, vendors, etc. must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional.  This behavior should promote an atmosphere of teamwork, which is congruent with hospital standards and guidelines to promote positive relations.



  1. Complies with all Administrative, Clinical and Human Resources policies and procedures.

  2. Actively support the mission, philosophy and goals of the Hospital.

  3. Communicate with sensitivity to growth, development and cultural issues.

  4. Respond to incoming calls to the Hospital to accommodate coordination for referral/admissions.

  5. Assure accurate information is provided to referrals as requested.

  6. Verifies insurance benefits for admits.

  7. Forward all patient referral information to the Admissions staff

  8. Ensure all inquiries, referrals and admissions are documented accurately in the computer system.

  9. Assists patients, families, payor, and/or referral source through the referral source through the admission process.

  10. Answer multi-line telephone system and route calls appropriately.

  11. Provide professional communication, greet visitors and issue visitor badges

  12. Monitor emergency systems and facilitate response to emergency codes as required.

  13. Assist with distribution of mail and packages arriving before or after hours.

Job Requirements

Total Education, Experience and Licenses or Certification Qualifications:


Education:  High school diploma or equivalent


Experience: A minimum of 1 year reception experience in a hospital setting. 


Licensure/Certification: None


This opportunity offers the following:

  • Challenging and rewarding work environment
  • Growth and Development Opportunities within UHS and its Subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401k plan with company match


UHS is one of the nation’s largest and most respected hospital companies; Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.


Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.


Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.


*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.


UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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