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Receptionist

Cox Automotive


Location:
Kansas City, MO
Date:
08/16/2017
2017-08-162017-09-14
Job Code:
1711807
Cox Automotive
Apply on the Company Site
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Job Details

Company Cox Automotive
Title: Receptionist
JobID: 1711807
Category: Administrative Support
Industry: Cox Automotive
Job Type: Full-time

Description

Objective:

This position represents the Auction in a professional and courteous manner by ensuring that all callers, visitors, customers, and vendors are greeted professionally and efficiently, and are directed to the appropriate personnel.

Job Responsibilities:

• Operate PBX or multi-line telephone system to answer incoming calls. Answer questions about the Auction and provide callers with address, directions and other information.

• Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.

• Operate PA paging system as necessary assuring that only authorized pages are broadcast. Take and deliver messages to appropriate personnel or transfer calls to voicemail as necessary.

• Greet and welcome on-site visitors, customers and vendors, determine nature of business and notify appropriate personnel.

• Receive, sort, and route mail and publications. Update appointment calendars.

• Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.

• Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.

• Provide training instruction for relief receptionist/switchboard operator.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.

• Perform other duties as assigned by manager or supervisor, i.e., filing, copying, collating, record keeping, accept job applications, etc.

• May be required to work overtime as business needs dictate.

• Collect and distribute parcels and other mail after logging in Excel sheet.

• Assist in other areas of the Front Office i.e., Flooring, Dealer Registration, Hold Titles, Payments, etc.



Qualifications

• High School Diploma or equivalent preferred.

• 1 - 2 years of switchboard and customer service experience required.

• Familiarity with Auction systems, processes, and employees preferred.

• Effective communication and organizational skills required.

• Must be able to operate PBX or multi-line phone system, as well as other office equipment (i.e., copier, fax machine, etc.).

• Basic computer software skills required.

• Commitment to providing excellent customer service required. 

• General understanding of auction departments and processes preferred. 

• Ability to sit for prolonged periods of time.

• Ability to perform repetitive data entry tasks, manual dexterity.

• Vision abilities required include close, distance and depth perception.

• Microsoft Outlook, Word and Excel experience• High School Diploma or equivalent preferred.

• 1 - 2 years of switchboard and customer service experience required.

• Familiarity with Auction systems, processes, and employees preferred.

• Effective communication and organizational skills required.

• Must be able to operate PBX or multi-line phone system, as well as other office equipment (i.e., copier, fax machine, etc.).

• Basic computer software skills required.

• Commitment to providing excellent customer service required. 

• General understanding of auction departments and processes preferred. 

• Ability to sit for prolonged periods of time.

• Ability to perform repetitive data entry tasks, manual dexterity.

• Vision abilities required include close, distance and depth perception.

• Microsoft Outlook, Word and Excel experience




About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-MO-Kansas City-3901 N Skiles Ave

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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