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Receptionist, PRN

Universal Health Services

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Universal Health Services
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Job Details

Receptionist, PRN

Job Code:  223537
Facility: Highlands Behavioral Health
Location: LITTLETON, CO US Mountain
Region: Mountain
Travel Involved: None
Job Type: Per Diem
Job Level: 
Minimum Education Required: High School or equivalent 
Skills: Administration -> Heavy Phones, Reception
Category: Healthcare - Rehabilitation
FTE: .01
Position Summary:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.

Highlands Behavioral Health System is an 86 bed freestanding behavioral health hospital offering psychiatric care for adults and adolescents. Centrally located in Littleton, the facility is easily accessible to families throughout the Front Range and just minutes from surrounding communities.


Highlands Behavioral Health is currently looking for a per-diem Receptionist. Shift hours would be between 7:00 3:30 p.m. for days, 3:30 p.m. to 10:00 p.m. for weeknights and between 8:00 a.m. to 8:00 p.m. on Saturday and Sunday. Holiday availability.




The Receptionist/PBX Operator maintains Hospital communication systems, cordially greets and receives Hospital Guests.  The Receptionist/PBX Operator ascertains guest needs and appropriately directs visitor and callers.



  • Receives Hospital guests, ascertains needs and directs guests appropriately.
  • Courteously answers the telephone and takes accurate messages.
  • Answers routine questions regarding departmental policies, operations and procedures.
  • Directs guests to appropriate office or departmental area.
  • Provides necessary forms to incoming guests and courteously assists guest with completion.
  • Provides administrative support to the Intake Department.
  • Promotes a positive working environment and guest relations.
  • Assumes and/or performs additional duties as requested.
  • Promotes safety by attending mandatory inservices and complies with all safety measures initiated by the facility.






High school graduate or equivalent preferred.  Receptionist or Administrative Assistant experience preferred; medical environment experience highly preferred.



  • Accurate typing skills required.
  • Effective telephone techniques and listening skills required.
  • Must be able to perform assignments with minimal supervision;
  • Must be able to perform concentrated and/or complex mental activity with frequent involvement in complex and/or highly technical situations;
  • Must be able to work successfully under highly stressful conditions;
  • Must be able to make sound, independent judgments based on scientific and/or ethical principles;
  • Must be able to comprehend and perform oral and written instructions and procedures;
  • Must be able to collaborate with other multidisciplinary team members in an appropriate fashion;
  • Must be capable of adapting to varying workloads an work assignments on a constant basis;
  • Must have effective comprehensive reading skills, strong communication skills, written and verbal.


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