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Receptionist

Cox Automotive


Location:
Newburgh, NY
Date:
09/25/2017
2017-09-252017-10-24
Job Code:
1713830
Cox Automotive
Apply on the Company Site
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Job Details

Company Cox Automotive
Title: Receptionist
JobID: 1713830
Category: Administrative Support
Industry: Cox Automotive
Job Type: Full-time

Description

Job Description:

This position represents the Auction in a professional and courteous manner by ensuring that all callers, visitors, customers, and vendors are greeted professionally and efficiently, and are directed to the appropriate personnel.

Job Responsibilities:
  • Operate PBX or multi-line telephone system to answer incoming calls. Answer questions about the Auction and provide callers with address, directions and other information.
  • Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
  • Operate PA paging system as necessary assuring that only authorized pages are broadcast. Take and deliver messages to appropriate personnel or transfer calls to voicemail as necessary.
  • Greet and welcome on-site visitors, customers and vendors, determine nature of business and notify appropriate personnel.
  • Receive, sort, and route mail and publications. Update appointment calendars.
  • Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
  • Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Provide training instruction for relief receptionist/switchboard operator.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by manager or supervisor, i.e., filing, copying, collating, record keeping, accept job applications, etc.
  • May be required to work overtime as business needs dictate.


Qualifications

Qualifications:
  • High School Diploma or equivalent preferred.
  • 1 - 2 years of switchboard and customer service experience required.
  • Familiarity with Auction systems, processes, and employees preferred.
  • Effective communication and organizational skills required.
  • Must be able to operate PBX or multi-line phone system, as well as other office equipment (i.e., copier, fax machine, etc.).
  • Basic computer software skills required.
  • Commitment to providing excellent customer service required. 
  • General understanding of auction departments and processes preferred. 
  • Ability to sit for prolonged periods of time.
  • Ability to perform repetitive data entry tasks, manual dexterity.
  • Vision abilities required include close, distance and depth perception.
 



About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-NY-Newburgh-2000 Dealer Dr

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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