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Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - RECEPTIONIST (PRN) - (11846)

Job Details


Facility Name
Hickory Trail Hospital
DESOTO, TX 75115 US (Primary)
Career Area
Support & Entry Level
Behavioral Health Support Staff
Job Description

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Hickory Trail Hospital, a 86-bed behavioral health facility located just south of Dallas, has been providing quality health care to the residents of DFW since 1988. Hickory Trail Hospital provides inpatient and day treatment for children, adolescents, adults, and senior adults. Our professional staff individualizes care to uniquely fit the intensity and severity of each client's case and their family's needs. Because crisis occurs at all times of the day and night, our services are provided 24 hours a day, 7 days a week.


The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail and providing clerical support as requested.  In addition, the Receptionist prepares weekday deposits, prepares monthly statements for mailing, assists with various clerical duties and projects as assigned, and may assist with completing appropriate paperwork for new admissions during after-hours shifts if assigned as well as maintain the Receptionist schedule and serve as back up as needed.



Job Requirements


 1.     Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.

 2.     Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings.  

 3.     Utilize the paging system to announce callers as required.

 4.     If assigned, provide clerical support to admissions:

a.  Collate admission folder as required.

b. Keypuch revised patient data as required.

c.  Ensure an adequate supply of pre-stuffed admission folders and distribute properly.

 5.     Assist with miscellaneous patient account folders on a daily basis.

 6.     Process all outgoing and incoming mail.

 8.     Complete a variety of clerical projects as assigned.

10.    Adhere to facility, department, corporate, personnel and standard policies and procedures.

12.    Adhere to facility standards concerning conduct, dress, attendance and punctuality.

13.    Support facility-wide quality/performance improvement goals and  objectives.

14.    Maintain confidentiality of facility employees and patient information.

15.    Maintain schedule for the receptionists.  Responsible for getting coverage for all shifts and be back up if unable to get PRN coverage.

16.    Inform the weekend receptionists regarding policy changes made during the week.  .

Hickory Trail Hospital is Challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Competitive Compensation


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