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Receptionist PRN/As Needed - (7715)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Receptionist PRN/As Needed - (7715)

Job Details

Receptionist PRN/As Needed - (7715)

Facility Name
Lincoln Prairie Behavioral Health Center
SPRINGFIELD, IL 62711 US (Primary)
Springfield, IL US
Career Area
Support & Entry Level
Communications, Customer Service, Support Staff
Job Description

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected hospital companies in the United States. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. Our operating philosophy is to build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers.

Lincoln Prairie Behavioral Health Center is a Joint Commission approved and state licensed facility for 88 beds, which includes pediatric units, adolescent girls, adolescent boys, and MISA (Mental Illness Substance Abuse) unit. We are committed to providing youth with compassionate treatment that encourages self-responsibility and personal growth. Lincoln Prairie provides treatment to children and adolescents (ages 3-17) that present with a broad range of psychiatric and behavioral disorders. Lincoln Prairie offers an array of outpatient programs. We provide educational programs, enhanced Occupational Therapy services, Recreational Therapy, Art and Music Therapy, while utilizing a holistic treatment approach.

We are seeking a PRN Receptionist to support Lincoln Prairie’s mission. The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, preparing and coding daily receivables, maintaining the facility census book, documenting incoming deliveries, processing incoming and outgoing mail and providing clerical support, as requested. In addition, the Receptionist prepares weekday deposits, prepares monthly statements for mailing, assists with various admissions during after hour shifts, if assigned. May be required to work occasional overtime, holidays and flexible hours.

The primary responsibilities of this position, include:

  • Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.
  • Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings.
  • Utilize the paging system to announce callers, as required.
  • Process and oversee payroll dissemination.
  • Assist with entering patient visits on a daily basis, as needed.
  • Process all outgoing and incoming mail.
  • Provide assistance to patients and employees, such as making change, checking valuables, providing meal tickets and providing postage, as requested.
  • Complete a variety of clerical projects as assigned.
  • Adhere to facility, department, corporate, personnel and standard policies and procedures.
  • Maintain confidentiality of facility employees and patient information.
  • Pass on general information, when switching shifts.
Job Requirements

Job Requirements:

  • Education: High school graduate or GED required.
  • Experience: Two (2) years’ experience on a multi-line telephone switchboard, preferably in a health care environment or any combination of education, training or experience in a hospital environment.
  • Licensure/Certification: Successful completion of CPR certification within 90 days of employment.
  • Knowledge/Skills: Knowledge of basic business office/accounting duties. Skill in organizing and prioritizing workloads to meet deadlines. Skill in telephone etiquette and paging procedures. Effective oral and written communication skills. Ability to recommend/take corrective courses of action that would improve the functioning of the department’s systems. Ability to communicate effectively with patients and co-workers. Ability to adhere to safety policies and procedures. Ability to use good judgment and to maintain confidentiality of information. Ability to work as a team player. Ability to demonstrate tact, resourcefulness, patience and dedication. Ability to accept direction and adhere to policies and procedures. Ability to recognize the importance of adapting to the various patient age groups (adolescent and children). Ability to work in a fast paced environment. Ability to meet corporate deadlines. Ability to react calmly and effectively in emergency situations.
  • Physical Requirements: Ability to communicate verbally and in writing.  Push, pull and lift up to 50 pounds.  Intermittent sitting, standing, walking, bending and stooping. The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.


Environmental Conditions: Exposure to psychiatric patients who may exhibit violent/aggressive behavior. Potential for exposure to communicable diseases, blood/body fluids and other hazardous waste. General hospital environment.


This opportunity offers the following (eligibility may vary based on employment status): 

  • Challenging and rewarding work environment
  • Growth and Development Opportunities within UHS and its Subsidiaries
  • Competitive Compensation
  • Excellent paid time off plan
  • Excellent Medical, Dental, Vision, Prescription Drug Plan, and additional voluntary benefits
  • 401k plan with company match
  • Tuition, licensure, and CEU reimbursement


UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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