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Records Management Specialist I - RHRP (LHI) - La Crosse, WI

UnitedHealth Group

La Crosse, WI
Job Code:
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Job Details

750860 Records Management Specialist I RHRP LHI La Crosse WI

Records Management Specialist I - RHRP (LHI) - La Crosse, WI (750860)

Position Description

Position Description:

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

Responsible for processing all incoming medical and/or dental service documentation according to contract requirements and customer specifications.  Receive and thoroughly review documentation for errors, identify missing components and complete data entry. Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time-sensitive deadlines.

Primary Responsibilities:
  • Receive service documentation, scan, enter data and attach to orders.
  • Utilize internal proprietary program to maintain customer designated guidelines for the accurate processing of medical and/or dental service documentation through the maintenance of system check lists; accompanied with detailed documentation
  • Data entry of medical and/or dental service results into internal proprietary and external customer databases.
  • Make outbound phone calls to provider network to verify customer attended appointment and documentation has been mailed, faxed or e-mailed into LHI.
  • Print and mail completed service documentation to customer following specific contract and HIPAA guidelines. This includes the handling of sensitive abnormal laboratory results.
  • Audit and review system reports to verify accurate data entry into both internal and external databases.
  • High School Diploma / GED or higher
  • 1+ years of experience with databases, processing paperwork, or equivalent work experience
  • Strong keyboarding skills
  • Proficiency with MS Word, Excel, PowerPoint and Outlook (Word - create and edit docs / Excel -  entering data / filter / PowerPoint - creating and editing decks/ Outlook - manage email and calendar)
  • United States Citizenship
  • Ability to obtain favorable adjudication following submission of Defense Health Agency eQuip Form SF86
Preferred Qualifications:
  • Ability to work on weekends
  • Data entry experience and customer service experience
  • Post High School education preferred
  • National Career Readiness Certificate
  • Experience with medical or dental documentation and terminology a plus
  • Medical or dental transcription

Soft Skills:

  • Ability to perform detailed work with a high degree of accuracy
  • Strong analytical thinking, multi-tasking, organizational and time management skills
  • Excellent verbal and written communication skills
  • Ability to work independently as well as with a team and must be able to problem solve and
  • propose solutions in a fast paced environment
  • Must demonstrate an appropriate level of assertiveness in performing work responsibilities under time-sensitive deadlines established by contract requirements
  • Willingness to work special projects as directed
  • Must be able to recognize inconsistencies in data

 As a requirement of UnitedHealth Group’s contract with the Department of Defense, this position requires U.S. citizenship and proof of favorable adjudication following submission of Department of Defense eQuip Form SF86, (the National Agency Check Legal and Credit or “NACLC”). Successful completion of the NACLC process is a requirement for continued employment in this role. NACLC processing will be initiated by our TRICARE Security Officer post-offer, and can take 3-6 months for a final decision communication from the Department of Defense. Candidates will be allowed to begin employment with UnitedHealth Group in this role based on an interim clearance, and final results will be communicated as they are received. Failure to obtain final NACLC approval will result in termination from this role.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, Records Management Specialist I, RHRP, LHI, La Crosse, Wisconsin, healthcare, military

Job Details

  • Contest Number750860
  • Job TitleRecords Management Specialist I - RHRP (LHI) - La Crosse, WI
  • Job FamilyAdmin Support Services
  • Business SegmentOptumCare

Job Location Information

  • La Crosse, WI
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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