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Regional Risk Manager - Acute Healthcare

Universal Health Services

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Universal Health Services
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Job Details

Regional Risk Manager - Acute Healthcare

Job Code:  201441
Facility: UHS of Delaware Inc. - Corporate Office
Travel Involved: 20-30%
Job Type: Full Time
Job Level: 
Minimum Education Required: Master's Degree 
Category: Professionals
FTE: 1
Position Summary:

Universal Health Services, Inc. (UHS) knows what it takes to lead, inspire and succeed. One of the nation’s largest and most respected hospital companies, UHS owns and operates through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

UHS built an impressive record of achievement and performance, steadily growing from a startup company with zero revenue into a Fortune 500 corporation with annual revenue that exceeds $9 billion. The company's operating philosophy has proven to be effective: Build or acquire high quality hospitals in rapidly growing markets, then invest in the people and equipment needed to allow each facility to thrive and become a dominant healthcare provider in its community.

Headquartered in King of Prussia, PA, UHS ranks on the Fortune 500 list of America's largest corporations with over 74,000 employees, and is consistently listed among Fortune's "Most Admired Companies” and one of the 30 Most Meaningful Companies To Work For in America by Business Insider.

This is a strategic position with responsibility for analysis and oversight in patient safety functions in the acute care division. This includes participation in periodic facility surveys to evaluate overall functionality of risk program and target clinical practices associated with risk reduction goals of the company. This position also provides intense oversight for assigned facility risk programs in the areas of patient safety, HIPAA, EMTALA, regulatory compliance and RCA completion. This position reviews, formulates and implements policy and organizational changes as appropriate to meet UHS risk management objectives. Each Corporate Risk Consultant is also responsible for analyzing quarterly dashboard metric measures related to facility success in risk mitigation/management and providing interventions as appropriate based on those measures.

Under supervision of the Corporate Senior Director Risk Management, the Group Manager Risk directs organizational efforts in planning, implementation, evaluation and management of the UHS Risk Management TERM program that is designed to enhance the quality of patient care, reduce injuries, prevent claims and minimize liability exposures. Provides consultation, direction, and assistance to assigned facilities for the implementation, monitoring and enforcement of all aspects of the TERM program; provides consultation and direction to facility based Risk Managers when complex situations arise that may threaten the assets of the Corporation; assists facilities in risk identification, reviews serious incidents with facility Risk Managers, provides guidance in investigations, and development of corrective actions; conducts annual Patient Safety/TERM surveys at assigned facilities and/or as appointed by the Corporate Risk Manager, and also assists in other regulatory surveys as deemed necessary by the Corporate Patient Safety Council.

The Group Manager, Risk is responsible for monitoring the implementation and completion of all corrective plans of action formulated in response to the investigation of a probable claim, evaluation of a near miss event, findings of all patient safety surveys conducted by corporate teams, and findings associated with gap analyses conducted by HRU teams. The Group Manager is responsible for maintaining regular communication of pertinent safety/risk assessments with the facility CEO and regional VP. They are readily available to the CEO, regional VP and any other member of a facility’s senior team for consultation on risk/patient safety issues of concern.
This position also provides support to any Corporate Patient Safety program as assigned, including the NICU and OB HRU, ED HRU and Perioperative HRU teams. Conducts evaluation of success of corrective interventions enacted at the facility level. Communicates pertinent insights and site visit information with facility CEOs and Regional Vice Presidents as developed.


To perform this job successfully, an individual must have a minimum of eight years experience in health care organization with increasing responsibility in risk prevention and risk management with progressive achievement. Master's degree required.  The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Possess critical thinking skills and independent analysis of identified problems, effectively problem solves utilizing appropriate resources for corrective actions.
• Comprehensive knowledge of risk identification and prevention techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to use independent judgment and to manage and impart confidential information
• Effective administrative and management skills.
• Ability to manage and motivate facility based staff, using effective interpersonal verbal and written communication skills.
• Effective problem solving, persuasion, and negotiation techniques.
• Knowledge of healthcare facility (BH or Acute) operations, functions, and staffing requirements.
• Knowledge of medical/professional staff by-laws and governing board issues.
• Knowledge of insurance and loss control theory and practice in a healthcare environment
• Knowledge and understanding of the principles and procedures for the investigation and processing of professional liability/ medical malpractice claims
• Ability to write reports, business correspondence, and procedure manuals. Ability to interpret data and translate abstract concepts into tangible information.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations, applicable state licensure and accreditation laws and regulations.
• Knowledge and skills with use of computer and various software products (i.e., Windows, Word, Excel, Power Point, Outlook, MIDAS, STARS, etc.)
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
• Frequent travel to assigned facilities and other locations as deemed necessary to accomplish goals of the department/corporation.

This opportunity provides a rewarding career, challenging and rewarding work environment as well as growth and development opportunities within UHS and its subsidiaries, including competitive compensation, excellent Medical, Dental, Vision and Prescription Drug Plan, and 401k with company match.

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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