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Relationship Manager


Parsippany, NJ
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Job Details

Company ADP USA

Job Title: Relationship Manager

JobID: 5000185040806

Location: Parsippany, NJ, 07054, USA

ADP is expanding our team of National Client Relationship Managers! Client Relationship Managers build and develop partnerships with some of our largest clients; driving retention, engagement, and advocacy. This is an especially unique opportunity for you to be creative -- speak up, challenge the status quo, and help us continue to shape our future!


* Develop trusted relationships at all levels of your clients' organizations -- from Executive decision-makers to front-line Practitioners
* Advocate for clients from within ADP, collaborating with internal partners to ensure delivery of service excellence
* Become a student of the clients and industries that comprise your portfolio, proactively addressing both opportunities and risks
* Proactively monitor and develop client engagement through formal business reviews, Executive-level strategy sessions, and other meetings and events as applicable
* Deliver insights to your clients using ADP's strategic and analytical resources
* Seek opportunities to reinforce the ADP value proposition
* Lead contract negotiations -- from strategy to signature
* Travel to client sites on a regular basis. Since most clients are in US Northeast, travel would not typically require an overnight stay Qualifications:
* Bachelor's Degree
* 3 to 5+ years' experience in Client Relationship Management or demonstrated success across relevant competencies:
* Track record of building and developing trusted relationships
* Excellent written and verbal communication skills
* Ability to persuade and influence without direct authority
* Proven success at both high-level strategy development and follow-through on tactical details
* Exceptional personal accountability and integrity
* Thrives in fast-paced, entrepreneurial environment
* Exceptional candidates actively working toward a Bachelor's Degree will be considered
* Must reside in the US Northeast (NY, NJ, PA, New England)

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