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Retail Manager 2

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Job Details

Careers Center - Retail Manager 2

Retail Manager 2

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Sodexo is seeking a Retail Manager 2 for a large Corporate Services account in Louisville, KY! Sodexo operates three cafes, provides catering services, a Micromarket and Simply to Go within multiple buildings on the corporate campus. 


The Retail Manager holds a key expectation for a high functioning role that is focused on daily retail operations and kitchen production in a manufacturing environment.  This position has responsibility that spans 3 small cafes offering Breakfast, Lunch & Dinner service for our customers.  The ideal candidate will have the ability to hold staff accountable related to daily tasks while maintaining a focus on food/physical safety and sanitation.  They will be detailed oriented, well organized, and possess strong planning skills that are critical to the success of the position. Limited food production and culinary support will be a daily part of this role.  The Retail Manager manages a team of approximately 20 employees, which are a unionized workforce. This position requires use of a company vehicle and requires a valid Driver's License.  


Work schedule will be Monday through Friday from 10:00am to 8:00pm or 11:am to 9:00pm.  Sound like the opportunity you've been searching for? today to grow with Sodexo, a world leader in Quality of Life Services!

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers. 



Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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