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Retail Manager 2

Minneapolis, MN
Job Code:
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Job Details

Careers Center | Retail Manager 2

Retail Manager 2

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Sodexo is honored to continue its partnership with Fairview Health Services as together we pursue Fairview's vision of driving a healthier future.  It is an exciting time to join Sodexo's Fairview Health Services Team, and if you are energized by change, then it is a fantastic time to be part of this dynamic partnership. 


The Retail Manager provides operational leadership at Fairview's University Campus. This position works closely with the Leadership of Fairview and Sodexo to create the strategic plans for the food service departments that align with Fairview's Mission,Vision and Values. This leader will work closely with his team and the leaders at Fairview to set the expectations for each employee that allows us to achieve at a high level. Operationally this position will oversee the retail service program, and work closely with the Clinical Nutrition Program as well as Retail and Culinary Solutions to achieve their goals. This leader will work with the Fairview team to bring creative and innovative ideas for ensuring a best in class patient and guest experience.   #LI


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Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers. 



Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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