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Retail Manager 2

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Job Details

Careers Center - Retail Manager 2

Retail Manager 2

System ID
Food Service

Unit Description

Retail Manager opportunity within Corporate Services at Key Strategic Account in Philadelphia, PA for a high-profile Global client. The Retail Manager oversees the front of the house operations for the café on the campus as well as managing a Starbucks and Catering.  The cafe serves breakfast and lunch, Monday through Friday.  The position will manage a team of 8-10 employees, including hiring, training and scheduling employees. Other responsibilities include cash handling, signage/promotions, financial reporting, ordering, inventory and ensuring safety and HACCP compliance.  


You will oversee a "top of the line" Culinary Offering with Global recongnition, work in a state of the Art facility and help take our Team to an even higher level.  If you excel at Day to Day Food Operations and Event Planning (Catering) and enjoy being in the spotlight, this is a great opportunity for you.

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers. 



Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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