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Retail Manager 2


Location:
AZ-PHOENIX System, ID
Date:
11/21/2017
2017-11-212017-12-20
Job Code:
67415
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Job Details

Careers Center - Retail Manager 2

Retail Manager 2

US-AZ-PHOENIX
System ID
67415
Category
Food Service
Relocation Type
No
Position Type
Open Position

Unit Description

We have an exciting opportunity for a Starbucks Retail Manager 2 to manage our licensed Starbucks store operations at USAA in Phoenix, Arizona

 

The best qualified candidate will have Starbucks or coffee house management experience. They will be organized and analytical with experience analyzing financial reports, will have the ability to adapt in a fast-paced but friendly, high volume retail environment.  The Retail  Manager will lead a team of about 8 employees. 

 

The ideal candidate will have:

 

  • Corporate high-volume retail food service management experience - Starbucks management experience preferable
  • Starbucks AST Certified a plus
  • Strong operational standards, exceptional customer service and ability to lead, engage, train and develop front-line staff
  • Innovation and ability to grow revenue and manage cost
  • Ability to manage late night, as needed
  • Superior client relations skills
  • Showcase skills of innovation, initiative, customer service, marketing and merchandising to be able to meet the high expectations of this growing corporate USAA campus

 

Working for Sodexo at Corporate locations gives you the opportunity to help people perform better by improving their daily life in the workplace – what we call Quality of Life. Quality of Life means an environment of respect for people, for wellness and for greater productivity. Quality of Life means a workplace that creates greater efficiency, satisfaction and productivity. It means a business that understands that the wellness of people has a direct connection to the wellness of the organization’s bottom line.

 

Working for Sodexo:  Are you ready to start your Sodexo career? Now!

 

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. 

 

 #LI

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers. 
 

 

 

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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