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Retail Manager 2

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Job Details

Careers Center - Retail Manager 2

Retail Manager 2

System ID
Food Service

Unit Description

Are you an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business?   You can be a successful Retail Manager  in a fast paced exciting Universities Food Service environment with Sodexo.


Currently, Sodexo is seeking a Food Retail Manager 2 to support our Sodexo retail operations at Grand Canyon University in Phoenix, AZ – one of the fastest growing universities in the United States.   The Sodexo Food Service contract provides residential dining, multiple food retail  venues, concessions and catering.  The retail operation will have 4 Retail Managers reporting to the Operations Director.  


This Retail Manager position will cover and oversee multiple retail units which includes several national brand units on campus which are currently: Chick Fill A, Habit, Jamba, Einsteins, Subway, Panda, Grid and several other stores.  The scheduled work hours will be Wednesday through Sunday and cover night shift/close.  Coverage of various units are subject to change as additional brands are considered. 


The successful candidate will:

  • Understand how to manage multiple venues across campus – having a background with maintaining standards of national food brands.
  • Have strong organizational skills – have a “Go-Getter” attitude and be able to handle the fast paced environment of a large food service operation – have a high volume dining background.
  • Be a visionary – always thinking towards the future: what can we do different next semester for the spring… while handling the day to day food retail operations
  • Have an “Eye for Marketing” - implementing and overseeing marketing and sales strategies to increase retail sales.
  • Have a strong hospitality focus - be engaged and interact with our clients, students, faculty and employees.


Sodexo University Services is committed to enhancing the learning environment on campus through world-class food and facilities services and we welcome you to join our team at GCU with this career opportunity! #LI

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers. 



Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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