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Retail Manager 3


Location:
COMMERCE, MI
Date:
11/17/2017
2017-11-172017-12-16
Job Code:
67070
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Job Details

Careers Center - Retail Manager 3

Retail Manager 3

US-MI-COMMERCE
System ID
67070
Category
Food Service

Unit Description

Sodexo is seeking an experienced Retail Manager 3 at

Huron Valley-Sinai Hospital.

 

DMC Huron Valley-Sinai Hospital is one of eight hospitals/institutes composing the Detroit Medical Center. Huron Valley-Sinai Hospital is a full-service community teaching hospital with 158 licensed beds, including 6 pediatric beds in a partnership with Children’s Hospital of Michigan.  Huron Valley-Sinai Hospital features the Harris Birthing Center, a regional specialty center, the Charach Cancer Treatment Center, the Krieger Center for Senior Adults, surgical suites, cardiac services, and comprehensive inpatient and outpatient diagnostic care.

 

The Hospital's busy emergency department treats more than 31,000 patients each year. Cardiology services include all surgical procedures except transplant, with four cardiac catheter labs available. Orthopedics and oncology are also core service lines, with on-site radiation oncology services and a chemotherapy/infusion clinic. Obstetrics care includes high-risk pregnancy management, maternal/fetal medicine, and complete labor and delivery services. Critical care units treat cardiac, surgical, trauma, and medical cases. 

 

We are looking for a Retail Manager who will:

  • Have oversight of day-to-day retail food operations
  • Deliver high quality food service
  • Achieve company and client financial targets and goals
  • Develop and maintain client and customer relationships
  • Create a positive environment
  • Ensure Sodexo Standards are met
  • Work a flexible schedule with rotating weeks

The ideal candidate:

  • Has strong leadership skills, previous supervisory experience and the ability to work collaboratively
  • Has culinary production experience and a solid background in safety and sanitation compliance
  • Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
  • Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
  • Can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections and is proficient in computer skills 

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers, supervisors & managers. 

 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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