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Retail Manager 3


Location:
TRAVERSE CITY, MI
Date:
02/23/2018
2018-02-232018-03-24
Job Code:
69436
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Job Details

Careers Center | Retail Manager 3

Retail Manager 3

Location US-MI-TRAVERSE CITY
System ID
69436
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

Sodexo is seeking a Retail Manager 3 for Munson Medical Center located in Traverse City, Michigan.  Munson Medical Center, with over 390 beds, is the largest of eight Munson Healthcare system hospitals located throughout northern Michigan.  This unit offers a retail operation which has a strong wellness initiative that generates $4M in sales annually from the main cafeteria and two other retail operations.  Retail operations include a salad bar, soup bar, organic coffee shop, Starbucks, deli, burger and pizza stations.

 

Job Responsibilities Include:

  • Continue to innovate the retail offerings at this account to follow health and wellness oriented food and culinary trends.
  • Provide the customer with a consistent quality experience.
  • Maintain cash control and payroll records, as well as inventory, and purchasing.
  • Management of 18 employees.
  • Ensure high quality customer satisfaction.
  • Ensure compliance to food safety, sanitation and overall workplace safety standards.
  • Drive sales, revenue, customer and client satisfaction.

 

If this describes your background, we want to hear from you!:

  • Ability to drive sales and be a strong leader in a very fast paced retail environment.
  • Ability to execute retail food service initiatives quickly, effectively and efficiently.
  • Impeccable follow through with ability to manage multiple priorities.
  • Strong leadership and extensive team management experience.
  • Knowledge of current health and wellness culinary concepts.
  • Exceptional customer service and interpersonal skills.
  • Ability to be successful in a lean process, metrics driven environment.
  • Strong understanding of retail marketing concepts and strategies.
  • Self-motivated with strong drive to be process oriented.
  • Understanding of Sodexo systems is beneficial.
  • Strong financial acumen, ability to analyze sales data, understands trends, and can address business opportunities.

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

 

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers, supervisors & managers. 

 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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