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Revenue Cycle Program Manager - Nashville

UnitedHealth Group

Nashville, TN
Job Code:
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Job Details

749767 Revenue Cycle Program Manager Nashville

Revenue Cycle Program Manager - Nashville, (749767)

Position Description

No industry is moving faster than health care and no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work.(sm)


The Revenue Cycle Program Manager will lead business transformation as part of an Optum commercial client engagement.   The engagement is an Ambulatory End-to-End Revenue Cycle project that involves a practice of 400+ physicians.   The program will begin in Q1 2017 and run through mid-2019, after this role will be part of Optum’s revenue cycle team.


Primary Responsibilities:

  • Serves as the key leader for program and project management throughout the client engagement, including client relationship management and communications, issue and risk management, delivery team management, overall work direction and management of project outcomes
  • Serves in an advisory role to the client regarding revenue cycle best practices, process design and business transformation
  • Communicates effectively across the executive and operational levels of both the client and internal Optum organizations Demonstrates ability to analyze large volumes of data in order to produce useable results to meet program objectives
  • Collaborates cross-functionally to create, refine and integrate solutions tailored to the prospective clients
  • Collaborates with other functional units (optimization, finance, human capital, technology and compliance) to ensure timely completion of program deliverables
  • Demonstrates creativity to program approach and problem solving skills
  • Provides operational subject matter expertise in the development of program materials in preparation for initial and ongoing client conversations
  • Supports innovation execution for strategic organization initiatives and participates in business development programs 
  • Exemplifies Optum values of integrity, respect, collaboration, innovation, and excellence across all activities

Required Qualifications:

  • Bachelor's degree
  • 5+ years of General Revenue Cycle knowledge, across Patient Access, Health Information Management / Revenue Integrity / Coding / Clinical Documentation Improvement
  • 3+ years of Program Management experience
  • Strong proficiency in Microsoft Office Suite including MS Project, Excel, PowerPoint and Visio

Preferred Qualifications:

  • Consulting on revenue cycle best practices and operations
  • Managing client relationships and shepherding technology and process improvement implementation initiatives
  • Presenting to small / moderate sized groups and adjusting the message to the audience (CFO, CEO or VP of Revenue Cycle)
  • General back office metrics, productivity standards and workflow
  • Pre - bill clean claim requirements, billing, collections, payment management
  • Understanding the root cause linkage of back end claim issues and the originating cause of the issue (e.g. payment delays, returned mail and bad debt caused by incorrect information capture and quality checks during registration),

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: revenue cycle, Patient Access, Health Information Management, Revenue Integrity, Coding, Clinical Documentation Improvement, program management, Nashville, TN

Job Details

  • Contest Number749767
  • Job TitleRevenue Cycle Program Manager - Nashville,
  • Job FamilyOptumInsight Consulting
  • Business SegmentOptumInsight

Job Location Information

  • Nashville, TN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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