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Risk Manager, Insurance Safety Consultant


La Palma, CA
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Job Details

JobId: 139927
Job Title: Risk Manager, Insurance Safety Consultant
Location: La Palma, CA
Category: Client Service
Employment: Full-Time
Open Date: 2017-07-21T06:11:22Z Close Date: 2022-07-20T00:00:00Z


ADP is hiring a Risk Manager, Insurance Safety Consultant. In this position, you will work with a team of client management experts to ensure client satisfaction. From proactive outreach to product escalations, you will act as a liaison with our clients, enhancing the relationship, building trust and securing a long-term relationship.

Unlock Your Career Potential: Risk Manager, Insurance Safety Consultant at ADP. Relationships matter. That's why at ADP, one of the world's largest providers of workforce solutions, we have an entire team dedicated to developing and enhancing our client relationships. From day one, we start by taking the time to understand our clients' business and their unique needs. From there we work to build and maintain a high level of trust that drives satisfaction levels unheard of in our industry. Do you have a passion for working directly with clients to maximize their success? If so, we have the role for you.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


  • Develop strong, positive relationships with clients by providing added value services
  • Build and enhance business partnerships by building trust with key client decision makers
  • Assist Relationship Managears with maintaining effective client relationships by providing loss control consultations
  • Apply industry and practitioner knowledge to understand and support client business objectives
  • Maximize client retention by working with clients and ADP management to resolve any issues that arise and are in our control
  • Act as a liaison between client and ADP, collaborating with other ADP teams including Product Management, Implementation, Sales and more
  • Conduct frequent proactive calls to ensure optimal performance is met along with periodic field reviews
  • Mentor less experienced Relationship Managers
  • Provide assistance related to reporting, evaluations, trend analysis, education and more
  • Identify new service and product opportunities and coordinate with Sales
  • Perform other related duties as assigned


  • At least 5 years of experience in a professional services, implementation, client services, sales, human resources or payroll/finance environment

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • Bachelor's degree
  • Certifications CSP (Certified Safety Professional) and ARM (Associate of Risk Management)
  • Insurance industry knowledge
  • Property and Casulty Insurance licenses
  • Risk Management experience
  • Strong client relationship and interpersonal skills
  • Proven ability lead conversations with executive-level client contacts
  • Proven ability to manage service recovery as needed
  • Results-oriented, organized, and able to multi-task
  • Deadline-oriented
  • Excellent verbal and written communication and platform skills required
  • ability to travel up to 25%

Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the \"Most Admired Companies\" by FORTUNE® Magazine, and recognized by Forbes® as one of \"The World's Most Innovative Companies,\" ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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