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RN Clinical Training & Design Specialist, Home Infusion - Lenexa, KS

UnitedHealth Group

Lenexa, KS
Job Code:
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Job Details

RN Clinical Training & Design Specialist, Home Infusion - Lenexa, KS(Job Number:696372)

The RN Instructional Design & Training Consultant will serve in a critical position as part of an enterprise training department with role - focused responsibilities to analyze, assess and construct a standardized and scalable nurse onboarding, training and educational development program that will be delivered across a vast geographically spread nursing work force. This position will be directly responsible for the build out of the nursing educational program and will be charged with identifying the critical business needs, performance goals and mission critical aspects of nursing services and embedding those elements into the overall nursing onboarding and ongoing training program. In addition, this role will be directly responsible in the evaluation of the nursing services educational program outcomes to ensure effectiveness of the programs educational components.


Primary Responsibilities:

  • Engage / collaborate with appropriate stakeholders and SMEs needed to identify business needs, performance goals and gaps
  • Identify and communicate appropriate solutions needed to address identified business issues and needs (e.g., training, coaching, policy changes, system changes, process / procedure changes, compliance issues, documentation issues, incentive issues, leadership issues, organization structure)
  • Research / identify appropriate delivery approaches / media / methodologies (e.g., ILT, eLearning, webinar, virtual training, social media)
  • Determine applicability / availability of existing training solutions (internal or external), and procure as appropriate
  • Identify / incorporate appropriate learning activities / exercises needed to enable learners to achieve learning objectives
  • Create high - level organizational structure and scope of training content (e.g., content outlines, storyboards, sequence)
  • Identify and document resources needed to deliver training solutions (e.g., classroom resources, system resources, supplies)
  • Develop maintenance plan for training solutions to ensure ongoing applicability / effectiveness of training
  • Develop appropriate learning activities based on training designs and learning objectives
  • Write scripts / talking points for learning activities (e.g., trainer, audio, video, case studies)
  • Write supporting materials for learning activities (e.g., agendas, schedules, quick reference guides, handouts, job aids, trainer / learner guides, audio / visual aids)
  • Leverage / modify existing training solutions to meet current needs (e.g., updates, revisions, re - purposing for new audiences)
  • Develop tools / resources for evaluating / measuring post - training learning effectiveness (e.g., surveys, interviews, focus groups, observations checklists)
  • Demonstrate and apply knowledge of appropriate tools and resources used to develop training content (e.g., Articulate, Captivate, MS Office Suite, Flash, Adobe Suite, SnagIt, DreamWeaver, LMS, video development)
  • Conduct Train - the - Trainer sessions to prepare trainers for delivery of training solutions and ensure / validate trainer readiness
  • Conduct training pilots to identify specific issues that needed to be addressed prior to delivery (e.g., timing, media, content gaps, audience engagement, assessment issues, training guides / materials)
  • Ensure that all needed training resources are available for delivery in appropriate locations (e.g., approvals, classroom materials, source files, references, job aids)
  • Publish, test, and upload files to appropriate delivery locations
  • Respond to ongoing feedback from trainers, and make appropriate adjustments to training deliverables
  • Ensure that post - training evaluation processes are properly implemented
  • Collaborate with trainers and learners to identify strengths and areas for improvement in training solutions, and appropriate steps to take to improve training effectiveness
  • Identify and incorporate needed changes to learning solutions based on measurement / evaluation results


Job Training Design & Development
Primary Location US-KS-Lenexa
Other Location 
Organization OptumRx AxelaCare
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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