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RN Field Service Coordinator - Kona, HI

UnitedHealth Group

Kona, HI
Job Code:
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Job Details

RN Field Service Coordinator - Kona, HI(Job Number:701836)

Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. This is the place to do your life's best work.(sm)


In this rewarding and challenging role as one of our newest Field Service Coordinators, you will be responsible for clinical operations and medical management activities across the continuum of care - from assessing and planning to implementing, coordinating, monitoring and evaluating.  This includes coordination of services, disease management, and medical management consulting.  You will also be responsible for providing health education, coaching and treatment decision support for members. Field Service Coordinators work in the community providing proactive home visits and service coordination to individuals and support to their families.


We are currently seeking Field Service Coordinators in Kona, HI


Primary Responsibilities:  

  • Making visits to conduct face to face assessments of member needs  

  • Making outbound calls to follow up on members' current health status and needs  

  • Identifying gaps or barriers in care plans or service plans   

  • Providing patient education to assist with self management  

  • Communicate daily with members to meet state regulated guidelines  

  • Documenting and tracking activities in multiple computer programs at one time  

  • Interacting with Medical Directors on challenging cases  

  • Coordinating services for members  

  • Making referrals to outside resources   

  • Coordinating services as needed (home health, DME, etc.)   

  • Educating members on disease processes  

  • Encouraging members to make healthy lifestyle changes   

  • Utilizing criteria to determine if patients are in the least restrictive environment in which they can receive services   

  • Conducting post hospital assessments and adjustments to the service plan and plan of care to ensure that the discharged member receives the necessary services and resources

Job Case Management
Primary Location US-HI-Kona
Other Location 
Organization C&S Hawaii ABD LTC
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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