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RN/Social Worker Senior Trainers - Telecommute – Iowa office preferred

UnitedHealth Group

Des Moines, IA
Job Code:
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Job Details

740966 RNSocial Worker Senior Trainers Telecommute Iowa office preferred

RN/Social Worker Senior Trainers - Telecommute – Iowa office preferred (740966)

Position Description

Here at UnitedHealth Group, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.(sm)

The RN/Social Worker Senior Trainer will have the opportunity to affect the delivery of training programs across United HealthCare Community and State. This individual will keep abreast of various training delivery techniques, business processes, products and systems in specific areas of expertise. This could encompass training of clinical staff such as nurses and medical directors and non-clinical staff and could include some aspects of the design process. The Senior Trainer is involved in assessing training and organizational development needs, developing training programs and/or conducting training sessions.

Positions in this function are primarily responsible for effective delivery of training programs across the organization. The Senior Trainer keeps abreast of various training delivery techniques, business processes, products and systems. He/she may also be involved in the design process. Generally work is self-directed and not prescribed and the Senior Trainer works with less structured, more complex issues. This individual serves as a resource to others.


You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:

  • Assesses and interprets the business needs and requirements; participate in the development of reference and resource materials

  • Identifies solutions to non-standard requests and problems
    Solves moderately complex problems and or conducts moderately complex analyses, may participate in Senior Level discussions

  • Works with minimal guidance; seeks guidance on only the most complex issues/tasks

  • Translates concepts into practice, consistently provides practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented

  • Provides explanations and information to others on difficult issues

  • Coaches, provides feedback and guides others

  • Acts as resource for other with less experience

  • Prepare for and support effective facilitation

  • /support effective facilitation skills

  • Manage/support the learning environment

  • Measure and enhance learning effectiveness


Required Qualifications:
  • Associate's Degree
  • Current and unrestricted Registered Nurse license or social worker license required (LCSW/ LBSW /LMSW or similar)  state specific license (active and in good standing)
  • 2+ years leading & facilitating training or management experience required; i.e. classroom training, instructor led training (on location or virtual).
  • 3+ years of clinical experience required (i.e. care coordination, service coordination, case management, etc.)
  • Medicare and Medicaid experience
  • Experience in managing or coordinating care of complex and special needs population of all ages
  • 2+ years of long term care experience; i.e. home and community based services, SNF/Nursing Facility or extended care facility settings
  • Intermediate level of proficiency with Microsoft Word, Excel, and Power Point required
  • Ability to work independently
Preferred Qualifications:
  • Bachelor’s degree
  • 1+ year of experience leading virtual training with WebEx or a similar facilitation tool
  • Working knowledge of Visio
  • Ability to travel up to 25% within the State of Iowa, within a commutable distance to Iowa
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 
Keywords: trainer, registered nurse, long term care, social worker

Job Details

  • Contest Number740966
  • Job TitleRN/Social Worker Senior Trainers - Telecommute – Iowa office preferred
  • Job FamilyTraining
  • Business SegmentUHC Clinical Services

Job Location Information

  • Des Moines, IA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 25 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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