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Sales Engineer II - Hospitality Network

Cox Communications


Location:
Las Vegas, NV
Date:
08/17/2017
2017-08-172017-09-16
Job Code:
1711039
Cox Communications
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Job Details

Company Cox Communications
Title: Sales Engineer II - Hospitality Network
JobID: 1711039
Category: Sales, Sales & Marketing
Industry: Cox Communications, Inc.
Job Type: Full-time

Description

Hospitality Network, an affiliate of Cox Business, is the premier provider of choice for Video, Managed Wi-Fi and In-Room Entertainment to hotels, convention centers and arenas across the nation. HN has proven solutions that benefit our customers and their guests in over 110,000 hotel rooms in 15 states from coast to coast!


Role Summary

The Cox Business Sales Engineer II – Hospitality Network consults with and supports the hospitality sales team in selling managed Wi-Fi, in-room entertainment/VoD services, and location-based services; to ensure that Cox sells and delivers applications that best meet customers’ needs; to educate and consult with customers about how to select and use Cox services effectively; to coordinate technical aspects of service delivery with other members of the sales team; to help identify, develop, and implement new products. The role is part of a goal-driven sales organization. Also works on customers’ premises.


Primary Responsibilities and Essential Functions

• Meets with prospective and existing customers and with other members of the sales team to collect and analyze information required to assess customers’ communication needs in detail.

• Partners with other members of the Sales team and interfaces with customers and vendors to develop Cox Business proposals and associated technical specifications, and respond to RFP's, as needed to ensure their technical integrity.

• Works as an active member of product roll-out teams to ensure the sales team's understanding of new products and to provide technical feedback to the product team, as appropriate. Works with the test lab to ensure the feasibility of all new/custom products and solutions where applicable.

• Develops and delivers technical presentations to internal/external groups as needed.

• Supports the sales organization as the technical subject matter expert. Support may include attending sales calls, delivering technical portions of the sales presentation, explaining why Cox’s proposed solution is the right one, and negotiating technical aspects of the proposal, as needed. May attend vendor meetings and perform site surveys, as required.

• Coordinates internal technical resources necessary to develop sales proposals and sales presentations, and respond to RFP's (e.g., data ops, equipment vendors) on complex, high-end solutions.

• Provides technical assistance to customers, other members of the Sales team, and Project Managers to ensure a smooth and consistent customer installation experience.

• Cultivates consulting relationships with customers, forming relationships at multiple levels to provide appropriate solutions and develop future business opportunities. Meets with customers as needed to review their accounts. Maintains in-depth knowledge of their business and changing technical needs; makes changes and solves problems as required. Educates customers.

• Makes recommendations to ensure optimization of customers’ network and identify opportunities for up-selling (where capability exists).

• Attends job-related training to increase knowledge of Cox and competitor solutions, customer premise equipment, networking, consultation, negotiation, and sales skills; attends strategic and/or development meetings with Sales management.

• Participates in internal meetings to create product packages, communicate and coordinate sales projects with other internal parties, implement new products, solve problems, and keep up-to-date with information about Cox.


The Cox Communications Difference

Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career. We value collaboration – ideas and input are always welcome – we are looking for talented individuals who are self-motivated and passionate to join us. 

To demonstrate the value we place in our employees, Cox offers: 

·        Career advancement across more than 300 businesses in the Cox Enterprises portfolio

·        Medical, Dental, and Vision Benefits first day

·        401(K) with generous company match

·        Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays

·        FREE Internet and other Cox discounted services (in applicable markets)

·        Tuition reimbursement 

·        Mentoring and training programs 

·        Commitment to our communities through employee volunteer opportunities


Qualifications

Minimum

• 5 or more years of experience required in related field; 3 or more years of experience required if candidate possesses a related advanced degree

• 3 years sales engineer experience

• Valid driver’s license, good driving record, reliable transportation

• 6 months’ work experience using Windows-based PCs, Microsoft Office

• Excellent skill in adaptability, applied learning, building relationships, written communication, industry awareness, expanding and advancing opportunities, formal presentation skills, high impact communication, continuous learning, PC skills, reasoning, sustained customer satisfaction, product knowledge and technical acumen, and technical consultation and guiding sales opportunities, in order to work effectively with teams throughout organization.

• The position works independently in the field 50% of the week or more and requires up to 50% travel. Incumbent will use a personal vehicle for extensive local travel (with reimbursement for travel).


Preferred

• BS/BA in related discipline strongly desired

• Experience in the hospitality industry strongly preferred

• 3 years business-to-business outside sales or sales engineer experience


COX-7

 



About Cox Communications

 

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The third-largest U.S. cable company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. For nine years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity 11 times. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.



Organization: Cox Communications, Inc.

Primary Location: US-NV-Las Vegas-1700 Vegas Dr

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 50 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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