Sales Operations Analyst

  • Location:
    RTP, North Carolina, US
  • Additional Location(s)
    San Francisco, CA or Boston, MA
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
  • Job Id



Who You'll Work With

About OpenDNS, now part of Cisco: OpenDNS is a leading provider of network security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, anytime.

Our approach is twofold; first Umbrella, our cloud-delivered network security service, blocks advanced attacks including malware, botnets, and phishing threats, while our predictive intelligence engine uses machine learning to automate protection against newly-discovered threats before they can reach our customers. Today, we handle more than 80 billion daily Internet requests from 65 million+ users around the world. Our global network has proven reliability and adds no latency. We protect each and every one of our customers' devices globally without any hardware to install or software to maintain.

Working at OpenDNS means being surrounded by passionate, intelligent and creative people that are determined to disrupt the Internet security industry with innovative ideas, world-class research and unrivaled products and services. It's a place where the best ideas are quickly transformed into products, features, campaigns and company-wide practices, so it won't be long before you witness the results of your hard work. But don't just take our word for it. We've seen nearly 100% year-over-year usage growth.

What You’ll Do

  • Develop and manage SFDC reporting to best support the Cloud Security Sales Team
  • Manage critical documentation via a team portal to enable the team knowledge transfer
  • Help develop and manage the teams Project management ticketing system to best support project prioritization and execution
  • Support the cloud security order management process
  • Optimize sales processes and drive best practices
  • Help manage and drive cross functional projects to completion
  • Assist in change management


Who You Are

  • 3 years of Sales Operations Experience
  • Extensive SFDC Experience – Reporting & Dashboards
  • Strong PowerPoint and Excel capabilities – V-lookups & Pivot Tables
  • Project Management Experience – Employ Agile methodologies
  • Analytical and detail oriented
  • Experience in a fast paced / start up environment
  • Can do attitude and willingness to tackle challenging problems and aggressive milestones
  • Excellent time management, organizational skills and ability to prioritize
  • Strong written and verbal communication skills and ability to interface with all level of the organization

Why Cisco

Cisco Security - Cisco delivers intelligent cybersecurity for the real world, providing one of the industry's most comprehensive advanced threat protection portfolio that is integrated, pervasive, continuous and open. Cisco's threat-centric approach to security reduces complexity while providing unmatched visibility, continuous control and advanced threat protection across the entire attack continuum -- before, during and after an attack.

Global Security Sales Organization (GSSO) - GSSO is taking big steps to position Cisco as the #1 IT Security provider in the industry. In addition to having the right market conditions, capabilities, products and services, we need the right people to take us there.

We are Cisco

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