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Sales Operations Analyst - Houston, TX

UnitedHealth Group

Houston, TX
Job Code:
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Job Details

744674 Sales Operations Analyst Houston TX

Sales Operations Analyst - Houston, TX (744674)

Position Description

Position Description:

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

Responsible for the daily support of the sales function to minimize the administrative work of producers. Responsibilities include analyzing and reporting sales data, communicating changes to sales plans, providing knowledge about customers and competitors, communicating pricing data, and managing the operational logistics of sales meetings and activities. Works closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales recruiting, goal setting, training and onboarding, troubleshooting order processing issues and producer requests, and sales-related information systems and procedures.

Primary Responsibilities:

  • Responsible for researching and analyzing complex service issues for brokers and customers and provide resolution quickly and efficiently
  • Influence, demonstrate and train brokers on UnitedHealthcare's general administrative processes and service paths, online electronic services, tools and resources
  • Conduct welcome calls to new clients
  • Conduct enrollment meetings for new and renewing groups, as needed
  • Support sales efforts targeted at potential new and renewal accounts
  • Build and sustain positive relationships with brokers / consultants through direct and indirect communication
  • Participates in special projects as assigned


  • High School Diploma / GED or higher

  • 1+ years of Previous experience with Medical, Dental, Vision, Life, and Disability product

  • Knowledge of benefits within the Healthcare Industry

  • Experience with customer service 

  • Ability to obtain a State Life and Health Insurance License within 60 days of employment

  • Travel within Houston on occasion

Preferred Qualifications:

  • Bachelor's Degree or higher

  • Bilingual English / Spanish fluency

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Key Words: UHG, Sales Operations Analyst, Healthcare Operations Analyst,

Job Details

  • Contest Number744674
  • Job TitleSales Operations Analyst - Houston, TX
  • Job FamilySales Support
  • Business SegmentEmployer and Individual

Job Location Information

  • Houston, TX
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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