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Sales Operations Analyst - Phoenix, AZ Telecommute

UnitedHealth Group


Location:
Phoenix, AZ
Date:
08/18/2017
2017-08-182017-09-16
Job Code:
1773781
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Job Details


Sales Operations Analyst - Phoenix, AZ Telecommute(Job Number:725436)
Description

Position Description:

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

This role would allow for work to be broken down as follows: Analytical (30%), project management (40%), administrative / field shadowing and training support (30%). The coordinator should live in the region that they support, but can telecommute as long as he / she has access to local offices when needed.

Primary Responsibilities:
  • Position provides direct sales support and administrative services to C&S Regional Vice President, Field Marketing and Sales and C&S DSNP Regional Sales Directors.
  • Assists regional leadership with various complex sales initiatives including market expansions, new product launches, sales pursuit / retention plans and national growth initiatives
  • Position provides project management oversight and support for sales pursuit plans, market retention plans and documentation of sales targets
  • May administer programs and provide logistical support field agent engagement and training activities including Expos, Boot Camps, SEEK 101, Annual Rollout agent training sessions
  • Regional Point of Contact to generate various sales and retention reports, market share and competitive intelligence
  • Acts as internal liaison and customer service resource for both health plans and matrix partners
  • Support national growth team initiatives as needed
Reporting and Analytics:
  • Pull data from SMRT on regular basis and provider summary by market on sales channels, unique sellers, disenrollments to roll up into region summary (deep dive into the data) and provide to markets frequently.
  • Agent certification readiness reporting for all markets
  • Greenfield pipeline reporting
  • Ad hoc requests to help push growth on all products in Region
  • Greenfield and / or market sales force reporting
Project Management:
  • Track sales issues thru to completion with input from RVP and RSD
  • DSNP Pursuit strategy - updating initiatives, owners and deadlines based on input on our market weekly calls
  • Update and follow thru on market engagement spreadsheet community, association and provider tab
  • Keeping National SharePoint up to date
  • Agent training PowerPoint work on presentation decks and tracking calendar.
  • Event Coordination (Follow-up with Event Coordinator on UHC deliverables, ordering of giveaways, event attendance and participation)
  • Coordination, supervision and accountability for the daily activities of the new markets team (i.e. Meeting set-up and coordination, team travel schedule, etc.)
  • CBO, FBO and Provider Meeting appointment coordination for State Swarms
Administrative:
  • Coordinates and administers sales activities in support of the area field sales team
  • Expenses, Travel and invoicing
  • Meetings Update and set up web ex's, collaboration meetings with M&R, C&S internal meetings
  • Coordinate local marketing / recruiting / member orientation events with National Events / Mtg Specialist
  • Coordinate and assist in the hiring and onboarding of staff (e.g. ISRs, Temp help).
  • Ordering supplies, requesting systems / building access, collecting / reviewing / filing appropriate paperwork (including New Hire paperwork, Licensing and appointment, etc.), scheduling appropriate training, support certification process, etc.
  • Maintain sales materials and order collateral supplies - Serve as a resource to review / validate market specific content for marketing purposes

Job Sales Operations / Admin
Primary Location US-AZ-Phoenix
Other Location 
Organization C&S National Sales
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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